One of the topics that we discuss in our workshops is negotiation styles. Most of us engage in some sort of negotiation on a daily basis, whether it has to do with working out the details of a complicated contract, roles and responsibilities within the workplace, or something as simple as who is responsible for […]
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Being an introvert according to the MBTI is not always all fun and games. So I thought I’d share a few my internal musings for those of you who also need time alone to recharge your batteries. What I’ve come to realize over the many months that I have been studying personality types, negotiation styles, […]
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Wedding Imagine you have a wedding booked for May 2020. You’ve been planning for over a year, dealing with all the different vendors so that you aren’t having to last minute plan for your big day. You booked the venue more than a year in advance, the only way to ensure the dates. All your […]
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A challenge that is currently facing many people in the world is how to persuade others to come around to their way of thinking. Many people who attend Stitt Feld Handy Group online conflict resolution training ask about effective ways to bring other people around to their way of thinking. This can be especially true […]
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As an instructor who is used to teaching workshops in-person, I initially had some concern about transitioning to Internet-based teaching. When making the decision to take the workshops in that direction, my colleagues and I wanted to make sure that the classroom experience could be effectively replicated in an online conflict resolution training platform. As […]
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Have you ever walked out of a 2 hour meeting with the feeling that you’ve just wasted two hours of time and accomplished next to nothing, or that something was accomplished but no-one is sure what? Even when we pride ourselves on being effective or experienced negotiators, we may be less successful than we’d like, […]
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INTRODUCTION and BACKGROUND Marketing boards and their counterpart in the U.S.A., co-operative associations, are constantly subject to political review, administrative tinkering, litigation, and challenge. Their existence confronts many assumptions that are made unconsciously in a society that values private enterprise and private ordering. The way marketing boards make decisions on terms and conditions of commodity […]
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Published by Human Resource Director Written by Emily Douglas Dec 10, 2018 https://www.hrmonline.ca/hr-news/corporate-wellness/the-warning-signs-of-a-difficult-employee-251679.aspx The workplace is a rainforest – a delicate ecosystem that needs to maintain a balance in order to flourish. If one element is out of sync with the rest, the whole environment suffers and may collapse. Difficult employees are the bane of […]
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Stitt Feld Handy Group provides training and education for busy professionals in the areas of negotiation, mediation, arbitration, alternative dispute resolution, and communication skills. Several key methods have been developed for teaching this material, however, experience has proven that courses offering interactive education provide the most applicable skills. Through the use of role-play exercises, students […]
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This article was originally published in the December 7, 2012 issue of the Lawyers Weekly published by LexisNexis Canada Inc. Barry Leon & John Siwiec In this, our companion piece to “Seven tips for faster, more cost-effective arbitration” (The Lawyers Weekly, September 14, 2012, page 13) we focus on what in-house counsel who negotiate arbitration clauses […]
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Whether in a negotiation or a mediation, one should consider the psychology of persuading the other parties involved, rather than just plowing ahead with a rights-based focus. Coming up with a theory of the negotiation can hone one’s preparation and engagement in the negotiations in question. To truly persuade someone to say ‘yes’, we need to tell a […]
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In the workplace, like anywhere else in life, conflict between people is inevitable. As a manager, you should deal with it immediately and not just live in hope that it will somehow resolve itself. Conflict between employees can have a detrimental effect on the rest of your team. Over time, conflict can lower morale, even […]
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We all know people who seem to be naturally good at negotiating. Maybe they’re convincing their boss to give them a raise, negotiating a great deal on their renovations or on a new car. Should the rest of us give up and leave negotiating to the lucky few who seem to have naturally gotten the […]
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We all know that email is convenient and comfortable. Many of us do our shopping, and even our banking online. So what’s wrong with a simple emailed conversation? Well, nothing—unless it is a difficult conversation. When one person is upset with someone else, email is suddenly the least favourable method of communication. This is especially […]
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PODCAST on XLLEGAL Link to podcast: https://exellegal.com/handling-difficult-people-with-jason-stitt/ Jason Stitt (link Jason’s name to his page) shares his expertise and advice about handling difficult people. Jason’s a “recovering” lawyer, mediator, and trainer who provides training in dispute resolution, negotiation and dealing with difficult people through the Stitt Feld Handy Group. Topics discussed include: Most people dread having to […]
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Conflict in the workplace is often seen as a negative force, something to be avoided or quickly resolved. However, when managed correctly, conflict can be incredibly productive, fostering innovation, improving relationships, and driving better decision-making. Understanding how to harness the power of productive conflict is essential for any organization aiming to thrive in today’s competitive […]
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Artificial Intelligence (AI) is revolutionizing various aspects of the workplace, and performance feedback is no exception. With its ability to analyze vast amounts of data and provide unbiased insights, AI is transforming how organizations evaluate and develop their employees. Embracing AI in performance feedback can lead to more accurate assessments, personalized development plans, and ultimately, […]
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By Helen Burnett Law Times, April 21, 2008 Alternative dispute resolution is reportedly catching on in Ethiopia-and it has a Canadian connection. Toronto’s Stitt Feld Handy Group and the Ethiopian Arbitration and Conciliation Centre have recently become partners to run training sessions in the East African country. So far in 2008, two have already been […]
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Sarah Treleaven, Financial Post Published: Saturday, March 15, 2008 Sarah Treleaven, Financial Post Published: Saturday, March 15, 2008 If meetings are widely considered a waste of time, that’s because, well, they can be a waste of time. Paul Godin, a mediator with Stitt Feld Handy Group in Toronto, says that too often meetings have no clear […]
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A Dedication Part 2 to Peter Dreyer & Nayla MithaBy Tonia Robinson – Oct. 5, 2007 It’s good to be great!It’s even better to feel great!But when you meet two people who areExceptional at doing both And teaching others to do the sameWhere life has serious rules in its gameI tell you I must on […]
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