In the workplace, like anywhere else in life, conflict between people is inevitable. As a manager, you should deal with it immediately and not just live in hope that it will somehow resolve itself. Conflict between employees can have a detrimental effect on the rest of your team. Over time, conflict can lower morale, even […]
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We all know people who seem to be naturally good at negotiating. Maybe they’re convincing their boss to give them a raise, negotiating a great deal on their renovations or on a new car. Should the rest of us give up and leave negotiating to the lucky few who seem to have naturally gotten the […]
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We all know that email is convenient and comfortable. Many of us do our shopping, and even our banking online. So what’s wrong with a simple emailed conversation? Well, nothing—unless it is a difficult conversation. When one person is upset with someone else, email is suddenly the least favourable method of communication. This is especially […]
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PODCAST on XLLEGAL Link to podcast: https://exellegal.com/handling-difficult-people-with-jason-stitt/ Jason Stitt (link Jason’s name to his page) shares his expertise and advice about handling difficult people. Jason’s a “recovering” lawyer, mediator, and trainer who provides training in dispute resolution, negotiation and dealing with difficult people through the Stitt Feld Handy Group. Topics discussed include: Most people dread having to […]
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Conflict in the workplace is often seen as a negative force, something to be avoided or quickly resolved. However, when managed correctly, conflict can be incredibly productive, fostering innovation, improving relationships, and driving better decision-making. Understanding how to harness the power of productive conflict is essential for any organization aiming to thrive in today’s competitive […]
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Artificial Intelligence (AI) is revolutionizing various aspects of the workplace, and performance feedback is no exception. With its ability to analyze vast amounts of data and provide unbiased insights, AI is transforming how organizations evaluate and develop their employees. Embracing AI in performance feedback can lead to more accurate assessments, personalized development plans, and ultimately, […]
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By Helen Burnett Law Times, April 21, 2008 Alternative dispute resolution is reportedly catching on in Ethiopia-and it has a Canadian connection. Toronto’s Stitt Feld Handy Group and the Ethiopian Arbitration and Conciliation Centre have recently become partners to run training sessions in the East African country. So far in 2008, two have already been […]
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Sarah Treleaven, Financial Post Published: Saturday, March 15, 2008 Sarah Treleaven, Financial Post Published: Saturday, March 15, 2008 If meetings are widely considered a waste of time, that’s because, well, they can be a waste of time. Paul Godin, a mediator with Stitt Feld Handy Group in Toronto, says that too often meetings have no clear […]
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A Dedication Part 2 to Peter Dreyer & Nayla MithaBy Tonia Robinson – Oct. 5, 2007 It’s good to be great!It’s even better to feel great!But when you meet two people who areExceptional at doing both And teaching others to do the sameWhere life has serious rules in its gameI tell you I must on […]
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I recently had the pleasure of delivering our ADR Workshop in Trinidad with Peter Dreyer. At the end of the workshop, one of the participants recited the following poem to us… Thanks by Tonia Robinson – June 15, 2007 Peter and Nayla all the way from Canada Come to share an important tool Teaching we […]
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The industry’s most prominent advocates and entrepreneurs awarded on May 30th Toronto, June 22, 2005– Stitt Feld Handy Group, has been recognized as one of Canada’s new media leaders. The Stitt Feld Handy Group was awarded a prestigious Pixel award in recognition of your significant achievements in new media over the past year in “Excellence […]
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