Online Negotiation Course

Build confidence and negotiate winning solutions, without the drama.

$199+applicable taxes

Course Description

This course offers a fun and interactive environment where participants can safely experiment with strategies you might never try in real situations.

Make a positive impact with our interactive Online Negotiation Course. This program consists of 8 modules, including 7 simulated negotiations where you’ll engage with dynamic computer characters who challenge you with difficult tactics, strong emotions and unexpected questions. Each scenario is designed to help you hone essential skills in a safe, supportive environment.

In these simulations, you’ll respond to complex statements, navigate tough questions, and work to negotiate the best possible deal. If you don’t reach the optimal outcome, you’ll receive feedback on what went wrong and be invited to try again. Experiment with approaches and strategies you might not risk in the real world, and learn just as much from your “failures” as from your successes.

Once you’ve negotiated the best outcome, you’ll have access to detailed Notes that explain the theory behind what you just learned and provide tips for applying these concepts in real negotiations.

Grounded in the principles of our Stitt Feld Handy Group public Negotiation Workshop, this course is also part of the Executive Certificate in Conflict Management, making it a valuable investment in professional growth.

This course is part of the Executive Certificate in Conflict Management.

Learning Outcomes

This course will teach you:

  • The difference between positional and interest-based negotiation
  • What your negotiation tendencies are
  • When to say “yes” and when to walk away
  • How to negotiate as part of a team
  • How to deal with difficult and deceptive negotiators
  • Strategies for making a cold call – initiating a negotiation
  • How to negotiate with an inflexible bureaucrat

Very worthwhile. Good, realistic scenarios. I found it very challenging. The opportunity to go back and learn (the hard way!) was very beneficial.
John Box | JM Box Consulting Services | Windsor, ON, Canada
The online negotiation course is really fun. I learned a great deal about how to make best decisions in real life. The modules with the tips and tricks are really helpful and valuable for future negotiations.
Rachmi Dzikrina | Student | University of Toronto Faculty of Law | Toronto, ON, Canada
Excellent. The notes were excellent – very detailed and clear, and provided really good reinforcement of the concepts learned from the scenarios. I could do the course in my own time, at my own pace, without missing out on anything if I was interrupted. I liked the scenarios – being able to choose different approaches and see their possible effects. They were all very challenging. It definitely provided me with different strategies to use in my professional and personal life.
Kate Robinson | Government of New South Wales | Sydney, Australia
Very informative, logical and above all persuasive.
John Clem Bobb | Insurance Services Brokers LTD | Castries, St. Lucia, W.I.
One of the most challenging yet enjoyable courses I have done. The interactivity made a very challenging course entertaining and I couldn’t wait to tackle the next module.
Jonathan Kruger Newton | Life Solutions China | Hong Kou District, Shanghai
The course was excellent and made you think outside the box. I thought that all the modules were great.
Malcolm D’Cruz | FedEx Express Canada | Mississauga, ON, Canada
I really did enjoy the negotiation course. I loved the attitude the animated characters had! Real life personalities.
Yvonne O. | Juris Doctorate Candidate | South Texas College of Law Houston | Houston, Texas, USA
The negotiation course was excellent. It opened my eyes to my own shortcomings as a negotiator and provided excellent scenarios for improving my skills. The simulations were realistic and offered a wide arrange of personalities with which to interact, preparing users for negotiations of many different difficulties.
Chloe Isaksen | Student | Masters of Arts in Communication, Arizona State University
 

Module 1 – The Printshop

Negotiation with a competitive bargainer.
 

Module 2 – The Cold Call

Negotiation with someone who does not want to talk to you.
 

Module 3 – The Mangled Holiday

Negotiation with a rule-bound bureaucrat.
 

Module 4 – Approaches to Negotiation Quiz

A self-assessment to identify your negotiation tendencies, with tips on maximizing their strengths and minimizing any drawbacks.
 

Module 5 – Pavlov’s Hotel

Negotiation with someone who makes strange proposals and tries to use game theory to outsmart you.
 

Module 6 – The Used Car

Negotiation with two people simultaneously.

Synopsis


Module 1 – The Printshop
  • Negotiation with a competitive bargainer.
Module 2 – The Cold Call
  • Negotiation with someone who does not want to talk to you.
Module 3 – The Mangled Holiday
  • Negotiation with a rule-bound bureaucrat.
Module 4 – Approaches to Negotiation Quiz
  • A self-assessment to identify your negotiation tendencies, with tips on maximizing their strengths and minimizing any drawbacks.
Module 5 – Pavlov’s Hotel
  • Negotiation with someone who makes strange proposals and tries to use game theory to outsmart you.
Module 6 – The Used Car
  • Negotiation with two people simultaneously.
Module 7 – The Lease
  • Negotiation in a team.
Module 8 – A Difficult Day
  • Multiple negotiations with challenging individuals who use various tactics to try to gain the upper hand.

Who Should Attend


This course is ideal for anyone who negotiates, including executives, managers, professionals, sales agents, entrepreneurs, customer service representatives, educators, university and college students and administrators.

Accreditations


This course has been pre-approved by the following organizations, among others.

Human Resource Professionals Association (HRPA)

This program has been approved for CPD hours under Section A of the CPD Log of the HRPA. Visit our accreditations page for details.

SHRM Recertification Provider

This program is valid for PDCs for the SHRM-CP® or SHRM-SCP®. Visit our accreditations page for details.

HR Certification Institute

This workshop has been pre-approved toward aPHR®, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).

Law Society of Ontario

The Stitt Feld Handy Group has been approved as an Accredited Provider of Professionalism Content by the Law Society of Ontario. Visit our accreditations page for details.


A complete list can be found on our Accreditations page.

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