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The Stitt Feld Handy Group delivers training in negotiation, mediation, arbitration, alternative dispute resolution and communication skills, using the latest adult education techniques.  Our ADR, mediation, negotiation and dealing with difficult people courses are run in joint venture with the University of Windsor Law School.

Completion of the ADR, Advanced ADR, Applied ADR, Dealing With Difficult People Workshops and the online Negotiation and Difficult Conversations courses will give you an Executive Certificate in Conflict Management from the University of Windsor Law School.

The Stitt Feld Handy Group offers mediation and arbitration services through ADR Chambers.  The Group also provides negotiation advice, coaching services, and the design and implementation of conflict management systems.

Please choose your country to learn more about our negotiation course, our mediation course and our other services.

Online Training:

Negotiation Course :
Take a free demonstration and course tour.

Online negotiation course

 

Difficult Conversations Course :
Try a free demonstration.

Difficult conversations course

 

Test your Skills:
Try our negotiation and mediation web dramas and see how you do.

Online negotiation and mediation games

 

News and Articles:

In Defence of Opening Statements at Mediation
There has been a strong movement lately to get rid of Opening Statements (sometimes called Storytelling or an Opening) at the beginning of mediations. Lawyers tell me that they each understand the other side’s case, and won’t be persuaded by each other’s arguments, so don’t see the point in having an Opening. They also suggest that the Opening Statements will polarize and unnecessarily antagonize.

 

A Mediator’s Take on U.S. Stalemate
Democrats and Republicans are dead locked over how to raise the country's $14.3 trillion (U.S.) debt ceiling before an Aug. 2 deadline. With both sides at an impasse, the Toronto Star asked Allan Stitt, a Toronto-based mediator and arbitrator who lectures on conflict resolution, for some insight into high-stakes negotiations.

 

Ideas and Opinions:

Adventures in moving
Having just moved from Toronto to Oregon, it was a very interesting series of negotiations to get us there in one piece.

 

Online Dispute Resolution coming
Last week I attended an online dispute resolution (ODR) conference in Victoria BC. One thing that was clear coming out of the conference is that ODR is coming.