Applied ADR

registation and payment link


July 18 - 21, 2017
Presented by Paul Godin and Rosanne Fitzgerald


CAD $3475.00 + HST = $3926.75


"I found this to be the best learning experience of the three courses (all were excellent). I liked the issues around ethics, variety and use of coaches."
Patricia Moore, Agriculture & Agri-Food Canada, Ottawa

34 CPD Hours

The Applied ADR Workshop is the most challenging and most interesting workshop we offer.  There are eight difficult mediation role plays, which are all coached.  Additionally, you will apply the skills learned at the first two workshops and new skills that we will provide you to a problem that you are dealing with, either personal or work-related.  You will work individually with one of the instructors to find innovative ways to deal with the problem.  After the course, you will have the opportunity to sit in on a real mediation in Toronto with one of our mediators.  Unfortunately, we can only offer you the opportunity to observe a mediation in Toronto.

Upon completion of the workshop, you will receive a certificate from the University of Windsor, Faculty of Law.

Eight Mediation Role Plays

At the workshop, you will participate in 8 complex mediation role plays, each of which is coached. The role plays are followed by instructor-led debriefs on advanced mediation skills.

The role plays will cover important issues that mediators have to deal with, such as:

  • parties who withhold or mislead on important facts
  • obtaining closure
  • mediating complex issues and parties (including lawyers and unrepresented parties)
  • evaluative and facilitative styles
  • shuttle mediation techniques
  • using pre-mediation meetings and caucuses
  • mediating purely financial cases
  • working from and towards a draft agreement
  • handling ethical and harassment issues, racism, strong emotions, and entrenched history
  • mediating with unreasonable parties
  • confidentiality issues

Personal Mentoring Exercise

In addition to the role plays, we offer participants the Personal Mentoring Exercise.

During the workshop, you will have a one-on-one session with an instructor. You will work on a negotiation, communication, and/or facilitation skill set of your choice. You will have the opportunity to practice those skills with reference to a challenging situation of your choice, using a number of tools that we will provide you. You will be shown new ways to exercise those skills effectively and will be given a chance to practise them. You will receive constructive instructor feedback on how to improve, and will be able to observe the instructor demonstrating tools and techniques relevant to the skills and problem chosen. Each participant will receive at least 1 hour and 20 minutes with the instructor one-on-one (if confidentiality is desired), and up to 2 hours and 40 minutes if working with a chosen partner (each person in the pair would have half the time to work on their problem, with the other partner present to contribute and share in the learning). Participants will leave with an action plan of new approaches to apply to their conflicts.

The skills you may wish to work on can include:

1. Remaining rational in the face of strong feelings

6. Improving a relationship in a negotiation

2. Expressing strong feeling appropriately

7. Speaking clearly in ways that promotes listening

3. Being assertive without damaging the relationship

8. Actively inquiring and listening

4. Dealing with unrepresented or unreasonable parties

9. Med/Arb issues

5. Ethical challenges for mediators and how to respond

10. Multi-party community mediation issues

Observe a Real Mediation

After the course, you will have the opportunity to sit in on a real mediation in Toronto with one of our mediators (if you would like to travel to Toronto).  Unfortunately, we can only offer you the opportunity to observe a mediation in Toronto.

Because of the instructor-intensive nature of the Interpersonal Skills Exercise, the workshop is limited to 24 participants.

Note: The Applied ADR Workshop is designed for those who have already attended the Advanced ADR Workshop.

General Enquiries

If you have any questions about this course, click here to contact us.

Registration & Payment





A $150 discount applies if you register for both the ADR and Advanced ADR Workshops at the same time.

A 15% discount will apply if 5 or more people register from the same organization.

Cancellation Policy

A fee of 50% of the Workshop fee will be charged for cancellations made up to two weeks prior to the scheduled date for the workshop. The full fee will be charged for cancellations made less than two weeks prior to the workshop date or if participants fail to attend without notice.

A delegate substitution, with required prerequisites, is welcome, up to the workshop commencement date.

An administrative fee will be charged for a change in workshop dates of $250 + HST for the ADR Workshop, Advanced ADR Workshop, Become A Powerful Negotiator Workshop, Dealing With Difficult People Workshop, Mastering Difficult Conversations in Elder Care Workshop and Coaching For A Better Workplace, $500 + HST for the Applied ADR Workshop, and $150 + HST for the Winning Over Irate Customers Workshop, if the change is made in the 8 weeks before the workshop.