Paul Godin walks through how we can move people in a negotiation or conflict by identifying their primary drivers, the two sides to the Interests coin.
To learn conflict resolution skills that you can use at work and in your personal life, please visit our Alternative Dispute Resolution Workshop page to learn more about upcoming in-person and instructor-led online sessions.
To improve your negotiation skills and get the results you want while negotiating, please visit our Become a Powerful Negotiator Workshop page to learn more about upcoming in-person and instructor-led online sessions.
To gain skills to handle difficult conversations and difficult people with confidence, please visit our Dealing With Difficult People Workshop page to learn more about upcoming in-person and instructor-led online sessions.
We are a Canadian company that offers professional development programs around the world. The Stitt Feld Handy Group is a division of ADR Chambers, one of the largest providers of dispute resolution services in the world.