Participant Comments - Law Enforcement
"In Kosovo, we were involved in shuttle mediation between the Kosovo Liberation Army (KLA) and the Serb Army to avoid armed conflict. Techniques of interest based mediation and effective communication as taught in your workshops were very useful. I can unequivocally state that, due to the application of those techniques, lives were saved."
Georges Bordet, the OSCE KVM Refugee Task Force in Albania
"The course gave me a different approach on how to deal with disputes instead of jumping to a resolution. This was an excellent course, very informative and I recommend it."
Don Simbirski, Sault Ste. Marie Police Association, Sault Ste. Marie, Ontario, Canada
"Very well set up – excellent staff preparation. Schedule followed – no loss of time."
John Kousik, former Chief of Police, Windsor Police Services, Windsor, Ontario, Canada
"Well laid out; interactive; excellent leadership; apparent expertise; professional; knowledgeable."
John Neily, RCMP, Milton, Ontario, Canada
"Great job! Looking forward to a future relationship!"
Paul Hames, RCMP, Ottawa, Ontario, Canada
"I learned a great deal from this workshop. I will most definitely use the techniques and knowledge to develop my ADR and mediation skills. The workshop was very well organized and professionally presented."
Bob Goddall, Ontario Police College, Aylmer, Canada
"Concepts well summarized and clear. Very interactive. High credibility of presenters. Well prepared and well paced."
Dieter Schachhuber, RCMP, Ottawa, Canada
"This workshop gave me an excellent basis of knowledge to build negotiation and mediation skills. I wouldn't change anything. The instructor was wonderful - extremely knowledgeable, helpful and easily understood."
Sharon Desfosses, RCMP, St. John's, Canada
"A very interactive educational experience. An excellent process to take and run with."
Michael Payne, RCMP, St. John's, Canada
