Participant Comments - Labour Relations
"I have been in the labour movement for some 25 years ( in both the private and public sectors). I am writing this brief note to advise you that your ADR Workshop exceeded my expectations and is ( in my opinion) on par with the Harvard Program. Your Instructors / curriculum most excellent. Overall an excellent experience!"
Gary Kelly, Head Office Director, CUPE Local 1750, Mississauga, Ontario, Canada
"Caliber of instructors was first rate and the methodology of role plays and thorough debriefing made a far richer learning experience than simply being presented with theoretical information. I've been wanting to learn about ADR for some time and I have watched SFH Group gain a reputation as leaders in ADR training since the mid 90's."
Allen Orth, Labour Negotiator, Kitchener, Canada
"This workshop placed me in roles/situations I normally would not be in, ADR opened my mind to new skills and content. Very effective. "
Yvette Morrison, Public Officers' Union, Nassau, Bahamas
"The facilitators were excellent. Their styles were such that the participants grew more confident."
Donald E. McKenzie, Union President, The National Insurance Board, Nassau, Bahamas
"One of the best workshops I have ever attended. It is relevant to the type of work I do and has provided me with a lot of skills / techniques."
Eddie Feehan, Labour Relations Commission, Dublin, Ireland
"Good defined structure by which to approach the mediation process."
Roman Szkilnyk, General Motors of Canada Ltd., Oshawa, Canada
"Excellent teaching of theory. The notes, role plays, punctuality and debriefings were all excellent!"
Elmer O'Shea, Impact Trade Union, Sligo, Ireland
"Very helpful tips on dealing with difficult people. I enjoyed absolutely everything about this course."
Debra Lusty, Telecommunications Ind. Ombudsman Ltd., Melbourne, Victoria, Australia
"My measure to judge the effectiveness of a course is whether my expectations were met -– I would answer "most definitely".
James Miller, Ontario Hydro, Courtright, Canada
"I took away lots of information to think about and then try to apply to real life."
Doug Porter, Association of Postal Officials of Canada, Toronto, Canada
"The workshop provides a well structured, lively and interesting learning experience. The instructors were all dynamic, knowledgeable, quick-minded and very effective."
Richard Laniel, Richard Laniel & Associates Inc., Orleans, Canada
"I enjoyed the interactive method of using workshops, role plays etc."
Mike McTaggart, Labour Relations Consultant, Manotick, Canada
"This is a great course for anyone."
Mikael Swayze, CUPE 3902, Toronto, Canada
"Very organized and professional. Quite honestly the best training course that my work has sent me to."
Cathy Del Vecchio, HRDC- Labour Program, Toronto, Canada
