Participant Comments - Insurance
"It was very interesting and a real eye opener. I learned so much to add to my existing style. The tools that I can bring back to my job will be very helpful."
Lynn Gleason, Ace I.N.A. Insurance, Toronto, Canada
"The assortment of interests and backgrounds of the participants made every aspect interesting. The instructors were organized, considerate, and obviously knowledgeable. I feel I got my money's worth and would refer others to the program."
Richard Zago, Vision Claims Management, Mississauga, Canada
"The content was entirely appropriate; there was graduation into the learning of materials and plenty of opportunity to ask questions. Good learning models around listening, reading, experimenting observing and debriefing – or personal evaluations. Time frames were all adhered to, which was nice to see."
Shirley Stobnicky, Allstate Insurance Company of Canada, Markham, Canada
"There is lots I don't know about negotiation. I now look at the process in a new way. Found instructors to be clear and organized. Pacing was at a good tempo."
Stuart Mutch, formerly of Insurance Commission (Ontario), Toronto, Canada
"I loved it. The course gave me a superb overview of ADR and helped me understand negotiation and mediation on a deeper level. Instructors were excellent."
Jasmine Dhillon, Royal & Sun Alliance, Paddington, NSW, Australia
"Provided new insights and skills. All the case studies were reflective of real life."
Ancil Grosvenor, National Insurance Office, St. Michael, Barbados, West Indies
"Presenters were clear, knowledgeable and helpful. Congratulations: I've benefited and learned a lot and it's been fun."
Adeline Wee, Colonial Life Insurance Co. Ltd., Port-of-Spain, Trinidad, West Indies
"The time was used very effectively, a large amount – processes and information – was transmitted and the days just flew by. Quite interesting and a great deal of fun."
Giovanni Carmosino, AXA Reinsurance Canada, Montreal, Canada
"The facilitators were excellent communicators. Organized, informed and positive. Very creative, covered a great variety of situations. I would strongly recommend the workshop."_
Michelle Windley, Compensation Advocacy Services, London, Canada
"Very well planned and thought out. The expertise of the instructors is obvious."
Grant Hall, T.G. Hall Insurance Adjusting Ltd., Windsor, Canada
