Participant Comments - Health Care
"The use of role playing was an excellent educational tool."
Cheryl Cowan, Blue Cross Blue Shield of Arizona, Phoenix, Arizona
"An extremely well organized, focused workshop. I will highly recommend to others."
Myrna Mercer, York Central Hospital, Richmond Hill, Canada
"I hoped I would be challenged in terms of content and format, and I was not disappointed. Instructors were excellent. I felt like I was back in university learning a subject in reasonable depth rather than a normal training."
Ian Morley, British Dental Association, London, UK
"The instructors were pleasant, approachable, resourceful, humorous and well informed. The format was understandable, logical and creative. I have truly enjoyed my experience and will highly recommend it."
Duncan Scott, Institute of Psychotherapy, Kingston, Canada
"Practical workshop relevant to real life/work situation."
Derek Darbey, Beaumont Hospital, Dublin, Ireland
"I learned important skills that will be of great practical value in the workplace and otherwise. Excellent! Lots of fun! The diversity of participants made the workshop even more valuable!"
Anita Kampen, Bethania Personal Care Home, Winnipeg, Canada
"An excellent balance of the information and opportunity to practice using the information. Very successful, positive combination of substance and process - Well done!"
Denise Squire, Brant District Health Council, Brantford, Canada
"I have never before taken a course that challenged me so wonderfully and completely both personally and professionally! There was so much to learn in terms of techniques, skills and strategies. It was fabulous and I learned so much!"
Gail M. Carroll, St. John's Nursing Home Board, St. John's, Canada
"Well designed, logically sequenced. The workshop is well organized with excellent approachable instructors. People with extensive experience in other fields enriched the training and the dynamics. Great course - well done."
David Crockett, London Health Sciences Centre, St. Joseph's Health Centre, London, Canada
"Excellent balance of theory, action and feedback."
Brendan Soye, Grand River Hospital, Windsor, Canada
"Practical application of theory and models through exercises, role plays and examples. Very sound, proven model of negotiation and mediation tempered by variable human factors."
Martin Buckley, St. James Hospital, Dublin, Ireland
"Excellent material. Very well planned. Encouraged and enabled development of skills in an atmosphere of constructive feedback."
Claire Tanswell, The Walter and Eliza Hall Institute of Medical Research, Australia
"I liked the way the workshop progressed which made the content much easier to understand. The material provided was great! Very well organized. Each of the instructors was great! Very easy to work with - created an atmosphere of personal comfort. The organized manner and professional style set a good tone."
Linda Hambling, Canadian Mental Health Association, Niagara South Branch, St. Catharines, Ontario, Canada
"I feel I now have had exposure to better techniques to deal with negotiations. Excellent learning structure."
Heather Matthews, Queen Elizabeth II Health Sciences Centre, Halifax, Nova Scotia, Canada
