The Stitt Feld Handy Group is an Alternative Dispute Resolution firm specializing in professional development training and dispute resolution services.

Training

The Stitt Feld Handy Group conducts four-day public workshops on alternative dispute resolution (negotiation and mediation skills).  Our courses are conducted in joint venture with the University of Windsor Law School (Canada) and participants receive a University Certificate upon completion.  We use an interactive approach, as participants learn by doing rather than by listening to lectures.  We strive to give our workshop participants the skills and confidence to Expect Success.  We have trained over 24,000 people worldwide.

We design customized workshops for clients in both the private and public sectors. We work closely with our clients to develop a curriculum that works for them.

You can sign up for a course by going to the registration page.

 
"Just superb! The best workshop I can recall attending! Challenging and sophisticated: I certainly gained valuable, usable skills! I enjoyed the time; I'm sorry to see it end"
Michelle Chavis, City of Scottsdale, Scottsdale, Arizona, United States
 

ADR Services

The SFHgroup offers negotiation advice and coaching services to help clients negotiate and approach difficult situations more effectively. The Group also provides consulting services to organizations for the design and implementation of conflict management systems.

Our mediation and arbitration services are conducted through ADR Chambers.

Online Training:

Negotiation Course
Take a free demonstration and course tour.

Online Negotiation Course

 

Difficult Conversations Course
Try a free demonstration.

Difficult conversations course

 

Test your Skills:
Try our negotiation and mediation web dramas and see how you do.

online negotiation and mediation games

 

News and Articles:

NEGOTIATING FUNDING: USING FACTS TO PERSUADE
Aboriginal organizations seeking funding from third party sources can take a page from the negotiator’s book to get better results. Many aboriginal groups negotiate funding arrangements with a variety of third party sources (“Funders”) such as the federal and provincial governments, companies negotiating impact benefit agreements and other interested organizations. Funding arrangements relate to all [...]

 

MANAGING ORGANIZATIONAL CONFLICTS WITH ADR SYSTEMS
Public and private entities worldwide are increasingly using conflict management and dispute resolution procedures as a standard way of handling a wide variety of costly and disruptive conflicts, from legal or quasi-legal cases to workplace struggles to simple product and service complaints. Practical guidelines for designing and redesigning dispute resolution systems are increasingly necessary if [...]

 

Ideas and Opinions:

Adventures in moving
Having just moved from Toronto to Oregon, it was a very interesting series of negotiations to get us there in one piece.

 

Online Dispute Resolution coming
Last week I attended an online dispute resolution (ODR) conference in Victoria BC. One thing that was clear coming out of the conference is that ODR is coming.