Alternative Dispute Resolution (mediation) Training

Who should attend?

The Alternative Dispute Resolution (ADR) courses are designed for people who negotiate and deal with disputes, either their own or those of others. Managers, HR professionals, government employees, business people, consultants, team leaders, educators, health care professionals, barristers and solicitors, accountants, union and management representatives, people who resolve employee issues or complaints, people who want to be professional mediators, and others who negotiate or need to resolve conflict can all benefit from attending. Please visit our participant experiences page to read about how our training has benefited our participants.


Our interactive training style
What is ADR?
Negotiation tip of the month
Educational Articles


University of Windsor Certificate of Achievement

alternative dispute resolution training



Alternative Dispute Resolution (4 days)

  • £2,100+VAT

At the 4-day ADR Workshop you will learn how to use Principled Negotiation, developed at Harvard, and Interest-Based Mediation. You will learn the process of mediation and will develop the skills needed to act as a mediator professionally, in the workplace and elsewhere. You will develop the practical skills and techniques you need to resolve disputes effectively and with confidence.  The course is very practical and focused on skill building through role-plays and case studies.   Read on...


There are currently no dates scheduled for this workshop. Please contact us to learn more about upcoming dates and locations.

Advanced Alternative Dispute Resolution (4 days)

  • £2,200+VAT

The 4-day Advanced ADR Workshop (an advanced mediation course) builds on the skills you acquired in the ADR Workshop.  It is designed for those who want to improve their dispute resolution skills, become mediators professionally, or mediate within their organisation. This workshop deals with more complex mediation issues, such as harassment issues and power imbalances. (coming soon)



  • A 15% discount will apply if 5 or more people register from the same organisation.