Conflict Management Training

The Stitt Feld Handy Group is an Alternative Dispute Resolution firm specialising in professional development training and dispute resolution services.

We were recently featured in Maclean's Magazine.  It is a short article about the benefits of effective conflict management skills.  You can view the article here.

Training Topics for London Workshops

The Stitt Feld Handy Group conducts four-day workshops on alternative dispute resolution (negotiation and mediation skills), three-day workshops on dealing with difficult people, one-day workshops on negotiation and online courses on negotiation and difficult conversations. All of our public courses are conducted in joint venture with the University of Windsor Law School and participants receive a University Certificate upon completion.  We use an interactive approach, as participants learn by doing rather than by listening to lectures.  We strive to give our workshop participants the skills and confidence to put their learning into practice and succeed.



 Our Workshops

The course will be a full day workshop from 1000 - 1630 hours, with a fee of 400 pounds plus VAT per person, There will be an opportunity for each person to do a mediation role play as a mediator in addition to a number of large group debriefs. The course will be accredited by the Solicitors Regulation Authority, and our training is recognized by the CMC.

Topics of our debriefs will include:

  1. Managing Complex Mediations
  2. Mediator as Relationship and Communication Coach
  3. Distinguishing Your Mediation Practice
  4. Round Table for Participant Questions (you name it, we'll talk about it)


You can sign up for a course by going to the registration page or by clicking on the course name above.

We design customised workshops for clients in both the private and public sectors. We work closely with our clients to develop a curriculum that works for them. Please visit our customised section for more detail.

“It was interesting/stimulating/thought provoking. A good balance between lectures/passive “watching” activity and hands on role-play. The instructor was an excellent and intuitive teacher and also great fun.  He maintained his humour.”
- Alvan Meen, Solicitor, Harcus Sinclair, London


ADR Services

The SFHgroup offers negotiation advice and coaching services to help clients negotiate and approach difficult situations more effectively. The Group also provides consulting services to organizations for the design and implementation of dispute resolution systems.

Our mediation and arbitration services are conducted through ADR Chambers.




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