Participant Comments - Corporate
"The information practised and received is a must for all. This program is a chain of activities that produce unchained value."
Dave Francois, The Power Generation Co. of Trinidad and Tobago, Lisas, Trinidad and Tobago
"The instructors were excellent – patient, facilitative and extremely understanding. Excellent double act. This course is certainly relevant to many issues in day-to-day life, as well as in the more obvious cases of potential litigation."
Andrew Miles, Smiles Design Limited, San Fernando, Trinidad
"Very useful in my job. Very interactive. Quite lively and generally effective."
Carolyn Washington-Aigle, Palo Seco Agricultural Enterprise Ltd., Point a Pierre, Trinidad and Tobago
"Very well organized. I couldn’t stop talking about it. Will definitely help in every interaction with others. Loved it!"
Toanya Rahim, Moore Trinidad and Tobago Ltd., St. Augustine, Trinidad and Tobago
"The workshop is professionally conducted, the presenters are very knowledgeable and it is well organized. I enjoyed being able to get down to the practical aspects of negotiation and mediation rather than only having the theory aspects highlighted. The instructors were excellent in explaining and imparting the information. They were efficient and were able to bring life to the subject. Coming from a background of complete ignorance to alternative dispute resolution, I was able to leave with good knowledge and full understanding of the process of negotiation and mediation."
Beryl Homer-John, Quality Redirect Services Ltd., Morvant, Trinidad and Tobago
"Active and lively course. Principled negotiation easy to remember, therefore likely to be used. Role plays were enlightening opportunity to practice the theory and try different things."
Danielle Fischer-Lebailly, Mars/ Masterfoods, Haguenau, France
"The presenters were obviously experts and it showed - there was an ease of delivery and simplicity of content that made the ideas fully comprehensible and riveting. The pace was good and I liked the interactive and practical nature of the workshop. Excellent time management. All coaches were very knowledgeable and consistent in feedback."
Roger Basso, Petrotrin Ltd., Marabella, Trinidad and Tobago
"Case study methodology was most instructive and effective in reaching my learning goals. Instructors were exceptional - warm, accommodating and true developers."
Lionel Albert, Petroleum Co. of Trinidad and Tobago, Point-a-Pierre, Trinidad and Tobago
"The workshop is well-structured and the instructors worked very hard to ensure satisfaction and excellence."
Carol Pilgrim Bristol, Petroleum Co. of Trinidad and Tobago, Port-a-Pierre, Trinidad and Tobago
"This course was excellent because it was very interactive and there was a whole lot of role playing. I did not feel bored at any moment. The instruction material was good and the instructors did a very good job."
Hubert Alexander, Curaçao Utilities Operating Company N.V., Willemstad, Curacao
"The best workshop I have ever attended"
Julie Brandt, HR Officer James Cook University, Queensland, Australia
"The material was very informative and will definitely add value to me and my company."
Marlon G. Smith, Bahamas Telecommunications Company, Nassau, Bahamas
"Every piece of information that I learned will definitely be useful in my work and personal relationships. I would recommend this workshop. Rather than being a classroom setting, it was more like an open-forum."
De’Andrea D. Jolly, The Mailboat Co. Ltd, Nassau, Bahamas
"All of the training concepts are useful, practical and effective. Instructors were extremely knowledgeable."
Gregory Stubbs, Water & Sewage Corp., Nassau, Bahamas
"The presentations were great! The use of visuals and combination of one’s own ability made the learning experience smooth. Participants learned from the facilitators and each other - very professional."
Gregory Dorsett, Batelco, Nassau, Bahamas
"Very interactive and explanatory. The practical role plays simulated actual negotiation. The instructors were open, honest and well versed on the subject matter."
Bernard Shepherd, Lex Caribbean, Port of Spain, Trinidad and Tobago
"Great role plays, time management and discussion sessions. I liked the discipline in adhering to the agenda and the active participation of all participants. The instructors were very good and not easily distracted. Good examples cited to reiterate points. Extremely well organized program. Professional instructors with good techniques to keep audience interested and awake."
Sunil Rampersad, Atlantic LNG, Point Fortin, Trinidad and Tobago
"Good, useful workshop; Very structured theory on negotiation and mediation, yet flexible enough to apply to any personal or professional conflict. I liked the interactive sessions and the structured processes. Excellent instructors full of personality and character, experienced, great skills and knowledge. They executed their roles very effectively. Very useful coach, clear and knowledgeable."
Kerry Ifill, PCS Nitrogen, Couva, Trinidad and Tobago
"A lot of information was shared during the course. It forces you to look and really listen in order to determine the real problem during a conflict. I especially enjoyed the role playing exercises. They helped to firmly establish what we should not do and help focus us on the right procedures. Both instructors were very effective in getting their points across."
Roona Maharaj, Enviro Care Ltd., Couva, Trinidad and Tobago
"I liked the number of case studies and the one-on-one sessions as well as the experience that was imparted by the instructors."
Verlier Quan Vie, BG Trinidad and Tobago & Tobago, Port of Spain, Trinidad and Tobago
"Good training material. Excellent trainers with excellent communication skills, willing to share information and knowledge. Interactive, practical. We felt comfortable saying what we thought and asking questions. Rapport among participants and facilitators was excellent. I think that workshop has made me recognize that listening more carefully will assist me in dealing with any issue that I may come across."
Marion Mohammed, Evolving TecKnologies and Enterprise Development Company Limited (e TecK), El Socorro, Trinidad and Tobago
"Gave me a good appreciation for mediation and negotiation. I liked the simulated sessions. The instructors were very good and the coaches provided useful feedback."
Devendra Seebaransingh, Evolving TecKnologies and Enterprise Development Company Limited (e TecK), El Socorro, Trinidad and Tobago
"This course helps brings order and sequence to the mediation process. It was interactive and dynamic, dealing with new and different personalities. The instructors had good command of the subject matter. The coaches did a great job over all."
Learie Phillip, Petrotrin Trinmar Operations, Port Fortin, Trinidad and Tobago
"The course was very well conceived and executed. The lectures were excellent. The exercises and debriefings with the coaches were very useful in order to clarify concepts and problems that might arise in real mediation situations. The instructors are very competent and clear in the group discussion and in their sharing of experiences."
Frederico José Straube, Câmara de Comércio Brasil Canadá, São Paulo, Brazil
"Excellent material. Role plays are very efficient and the materials are very easy to understand. Although very intense, one does not feel pressured. You actually learn something in this course. The instructors were very friendly and knowledgeable. Coach was very helpful in critiquing mediators role play."
Oresa Charles, Evolving TecKnologies and Enterprise Development Company Limited (e Teck), El Socorro, Trinidad and Tobago
"ADR was selected by Australia Post for its middle management development program because it addresses the key skills needed by all managers to deal more effectively with challenging people situations. But the Program is more than this. The role plays, the coaching, the feedback that our staff received meant they could not sit back, they were challenged, taken out of their comfort zone and made to reflect on how well they were dealing with people issues as they occurred on the floor. The development of our managers in this area is ongoing but the ADR course set a solid foundation on which to build their confidence to have a go."
Pat Pedicini, Australia Post, Sydney, NSW, Australia
"Excellent role plays and coaching sessions."
Fuad Khan, Genmed Services Ltd, Woodbrook, Trinidad and Tobago
"Insightful and penetrating. A lot of new behaviors to be learned and old ways of thinking to be unlearned. The process was very clear and endorsed by the videos and role plays. Very professional facilitators. Well done to all instructors and coaches."
Sherese Chee Mook, BPTT, Guayaguayare, Trinidad and Tobago
"Plenty of practical sessions. I liked the formal framework for principled negotiations and the instructors were very effective."
Grantly Williams, Research Associates, Port of Spain, Trinidad and Tobago
"I learned a great deal about myself. It was interesting to switch roles during the exercises. Having been the boss for 33 years, I had to be an employee - it was rewarding. I found that listening to the debriefs during role plays allowed me to see things in a manner that I never did before. "
Indra Seeterram, Managing Director, C & I Seeterram Shopping Plaza, Tunapuna, Trinidad and Tobago
"This program has provided me with a clear and effective process of resolving conflict. You can apply this to work and home environs."
Paula Tomlin, Atlantic LNG, Port of Spain, Trinidad and Tobago
"The workshop was hands on, interactive and fun!"
Rhonda Cummins, Consumer Affairs Division, Port of Spain, Trinidad and Tobago
