Participant Comments - Labour Relations
"I have been in the labour movement for some 25 years ( in both the private and public sectors). I am writing this brief note to advise you that your ADR Workshop exceeded my expectations and is ( in my opinion) on par with the Harvard Program. Your Instructors / curriculum most excellent. Overall an excellent experience!"
Gary Kelly, Head Office Director, CUPE Local 1750, Mississauga, Ontario, Canada
"Excellent teaching of theory. The notes, role plays, punctuality and debriefings were all excellent!"
Elmer O'Shea, Impact Trade Union, Sligo, Ireland
"One of the best workshops I have attended. Pace was good - never bored. It was relevant to the type of work I do and has provided me with a lot of skills/techniques. Overall it gives me more focus. Instructor was excellent - the most effective I have ever worked with."
Eddie Feehan, Labour Relations Commission, Dublin, Ireland
"The course materials were excellent and well planned but I would find it hard to believe that anyone could present it more actively, enjoyably and effectively than the facilitator. He was a pleasure to listen to and practiced what he preached in terms of interactive listening! Brilliant, patient, focused. The facilitator also ensured that we see the links between the stages of the training. He always presented with great energy and humour."
Maedhbh Cronin, Labour Relations Commission, Dublin, Ireland
"Practical and informative. Very relevant to my real work situation."
Louis Mooney, Labour Relations Commission, Dublin, Ireland
"The workshop was focussed and followed a logical process giving me helpful techniques to use in my work."
Tom O’Grady, IBEC, Dublin, Ireland
"A very timely exercise, very educational and a seminar that I needed. I will make excellent use of this information in my day-to-day activities as a union president and as a manager. [The workshop] was informative, interesting and fun. Very well presented and executed. I have learned a whole lot and feel better equipped in handling any dispute. Excellent job well done!"
Gregory Collie, The Public Managers Union, Nassau, Bahamas
"The course is intense and detailed. Extremely informative. Is of great assistance to both managers and employees."
Ramchand Lutchmedial, Industrial Court, Port of Spain, Trinidad
"Caliber of instructors was first rate and the methodology of role plays and thorough debriefing made for a far richer learning experience than simply being presented with theoretical information. I’ve been wanting to learn about ADR for sometime and have watched SFH Group gain a reputation as leaders in ADR training since the mid 90’s."
Allen Orth, Labour Negotiator, Kitchener, Ontario, Canada
"My measure to judge the effectiveness of a course is whether my expectations were met – in this course I would answer ‘most definitely.’"
James Miller, Ontario Hydro, Courtright, Ontario, Canada
"This workshop placed me in roles/situations I normally would not be in, ADR opened my mind to new skills and content. Very effective. "
Yvette Morrison, Public Officers' Union, Nassau, Bahamas
"The facilitators were excellent. Their styles were such that the participants grew more confident."
Donald E. McKenzie, Union President, The National Insurance Board, Nassau, Bahamas
"The workshop provides a well structured, lively and interesting learning experience. The instructors were all dynamic, knowledgeable, quick-minded and very effective."
Richard Laniel, Richard Laniel & Associates Inc., Orleans, Ontario, Canada
