Participant Comments - Goverment
"The four days were well paced, which was very good. Great link between theory, question and answer, and practice. The binder and handouts were excellent. Role plays/exercises were good learning tools and fun. The trainers were excellent with pace, style and humour."
Jim Mullin, Leargas, Dublin, Ireland
"The presenters were exceptional -- all had individual and excellent speaking styles. The course content was challenging, interesting and stimulating. I thoroughly enjoyed the interface of subjects and materials delivered with humour, including the instructor’s use of personal stories and examples. This was a fabulous four days! I have learned a great deal - even after 30 years in elected Public Office!"
Margaret Marland, Former Minister of Youth, Ontario Provincial Government, Mississauga, Ontario, Canada
"I think the course was very well conceived and conducted. Good methodology and interesting approach to the processes of negotiation and mediation. The instructors are excellent and very professional."
Frederico José Straube ,Câmara de Comércio Brasil Canadá, São Paulo, Brazil
"Met all my expectations: gave me the framework, theory and enough practice to show how ADR works. Enthusiastic and knowledgeable and obviously experienced instructors."
Geoffrey Matthews, World Bank, Washington, D.C., USA
"Excellent course design. Stimulating. Learned heaps." Lindsay Woods, Australian Broadcasting Corp (ABC), Melbourne, Australia "Excellent content, well presented, experienced presenters. I liked that it was practical, complete, organized and on time."
James Mohr-Bell, Câmara de Comércio Brasil Canadá, São Paulo, Brazil
"The course was very well conceived and executed. The lectures were excellent. The exercises and debriefings with the coaches were very useful in order to clarify concepts and problems that might arise in real mediation situations. The instructors are very competent and clear in the group discussion and in their sharing of experiences."
Frederico José Straube ,Câmara de Comércio Brasil Canadá, São Paulo, Brazil
"Just superb! The best workshop. Challenging and sophisticated. I gained valuable, usable skills."
Michelle Chavis, City of Scottsdale, Arizona, USA
"Found the workshop extremely informative. The work reinforced some of my previous experience and expounded new dimensions. It certainly met my expectations. The instructors were very effective."
Tony Cianciosi, Australian Taxation Office Legal Unit, Melbourne, VIC, Australia
"In 15 years of public service I’ve taken countless courses, seminars and workshops -- this is by far the best. I leave with enormous satisfaction and sense of accomplishment."
Mark Hockley, Association of Public Services, Federal Government of Canada, Ottawa, Ontario, Canada
