Participant Comments - Banking
"This was the best course I’ve ever taken. Excellent value. Role plays were exceptional!"
Annette Gearing, Bank of Montreal, Toronto, Ontario, Canada
"I applied the techniques and focused on the preparation and it produced immediate results - successful resolutions."
Bruce Bellefeuille, CIBC, Toronto, Ontario, Canada
"You walk away having already practiced the theory. Great learning experience!"
Karen Lablans, Scotiabank, Toronto, Ontario, Canada
"Not attending this course would be detrimental to anyone’s career. Everyone can use this course information in any environment."
John Winsor, TD Bank Financial Group, Toronto, Ontario, Canada
"Great introduction into the multiple facets of ADR mediation. It was fun, entertaining, informative and engaging. Challenging, but not too daunting."
Robert Dunnell, Bank of Montreal, Toronto, Ontario, Canada
"I attended many workshops during my 30 year career as a corporate banker and I have to admit that this one is at the top of my list. The workshop was professionally organized from beginning to end and in my opinion, every minute was effectively utilized. I can honestly say that I learned more in four days than I learned in my last course -- which lasted 10 weeks!"
Peter Cardillo, J. Peter Cardillo & Associates, Nepean, Ontario, Canada
"This was an excellent course in both mediation and negotiation, skills and theory. The role playing really got you thinking, and the course gave you a clear process for negotiating and mediating, which can be used in every aspect of life. The instructor was well prepared and provided relevant information - excellent job!"
Terry Greene, Business Development Bank of Canada, St. John’s, Newfoundland and Labrador, Canada
"An interactive and fun learning experience absolutely essential to anyone in a people management role. I wouldn’t change anything! The instructors were very effective and very helpful"
Danielle Germansky, Scotia Bank, Toronto, Ontario, Canada
"Intense learning with a good flow of information; I found that the facilitation was well paced. There was excellent material handed out daily in this course. I appreciated that the instructors were passionate about the content."
Catalina Loo, CIBC, Toronto, Ontario, Canada
