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"Gave me great insight into ADR - all that I did not know. This course has enthused me to learn more in ADR so that my career performance will improve. The role plays were excellent - the best way to learn the different aspects."
Mark Fielding, Irish Small and Medium Enterprises Association, Dublin, Ireland
"Excellent presenters, case studies and opportunities to ask questions."
James Gilmore, Scientific Games Worldwide Ltd, County Longford, Ireland
"The instructor had an excellent approach. He maintained control of the programme while allowing participants opportunities to explore issues of concern to them. The approach was down to earth and practical."
Theresa Connolly, DairyGold Co-op Society Ltd, Dublin, Ireland
"Great communication; interesting; learned new knowledge but also had the opportunity to apply it; very well organized, efficient and very effective."
Mary McDonnell, National SIDS Register, Dublin, Ireland
"Best course I’ve been to!"
Patti Enwright, Skate Canada, Concord, Ontario, Canada
"This is what participatory training should be! Incredibly well structured. Excellent role plays and a very constructive learning environment."
Marc Potvin, Dispute Resolution Centre, Astra, Ontario, Canada
"The logistics, facilitation, content, expertise, materials were all excellent"
Diana Brierley, Christian Children’s Fund Canada, Toronto, Ontario, Canada
"An excellent workshop that has greatly enhanced my ability to become a more competent and confident ADR professional."
Wayne Hayde, United Nations Mission in East Timor, Mississauga, Ontario, Canada
"The instructors were exceptional! The course was well presented and informative. There was an excellent atmosphere, with good participant interaction."
Allan English, Eastern Residential Support Board, St. John’s , Newfoundland and Labrador, Canada
"Very professionally run and organized with all time being used well. The instructors were informative and very entertaining!"
Paulette Duplessie, Toronto Community Housing, Toronto, Ontario, Canada