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"Instructors were stimulating, especially when reference was made to real life situations."
Benedicta Samuels, Samuels Richardson & Co., Road Town, British Virgin Islands
"The material was very informative and will definitely add value to me and my company."
Marlon G. Smith, Bahamas Telecommunications Company, Nassau, Bahamas
"It is really helpful to have a structured approach to follow, rather than just fumbling along. The information and process made sense and seemed very practical. The instructors were excellent and very easy to listen to."
Sandra Holden, EDS (Australia), Burwood, NSW, Australia
"Every piece of information that I learned will definitely be useful in my work and personal relationships. I would recommend this workshop. Rather than being a classroom setting, it was more like an open-forum."
De’Andrea D. Jolly, The Mailboat Co. Ltd, Nassau, Bahamas
"I liked everything about the workshop! Very conducive to adult learning."
Gracelyn Daniel, Barbados Bottling Co. Ltd., Christ Church, Barbados
"Well organized and presented. Liked the interactive nature of presentation. The course flowed logically from one topic to the next. Presenters were able to involve all persons in the discussions."
Patricia Affonso-Dass, Bougainvillea Beach Resort, Christ Church, Barbados
"This course was excellent because it was very interactive and there was a whole lot of role playing. I did not feel bored at any moment. The instruction material was good and the instructors did a very good job."
Hubert Alexander, Curaçao Utilities Operating Company N.V., Willemstad, Curacao
"All of the training concepts are useful, practical and effective. Instructors were extremely knowledgeable."
Gregory Stubbs, Water & Sewage Corp., Nassau, Bahamas
"The instructors kept the workshop interesting and lively. The methods of imparting these new technique were clear from the start. The case studies used were realistic, and they were easy to relate to. I enjoyed the interactive nature of the facilitation."
Steven Astaphan, Jars Sales and Services, Roseau, Dominicana
"The workshop exceeded my expectations. Demonstrations and video made theory into a reality. Excellent instructors. The experience of the instructors is obvious and they really made this workshop a true success."
Farah Kahn, Hydro One Inc., Toronto, Ontario, Canada
"More learning packed into four days than I've ever had before. Extremely well organized. These people know their stuff -- this has been a tremendous learning experience for me. Hats-off to the Stitt Feld Handy team!"
Louise Currier, FINTRAC, Ottawa, Ontario, Canada
"Excellent facilitators, solid material - stretches the mind to explore new alternatives."
Vic Arbour, BBA Nonwovens Canada, Toronto, Ontario, Canada
"The presentations were great! The use of visuals and combination of one’s own ability made the learning experience smooth. Participants learned from the facilitators and each other - very professional."
Gregory Dorsett, Batelco, Nassau, Bahamas
"As a CFO I have to negotiate contacts and settle or resolve differences at work; This workshop provided the techniques needed to solve disputes in my work. The interactive role play and discussions afford the opportunity to model real life situations as mediator and disputants. The instructors were very knowledgeable and presented real life examples."
Junior Brewster, Caribbean International Airways Ltd, Christ Church, Barbados
"The workshop covered all facets of the negotiation process in theory and practice. The mixture of lecture and role play was excellent."
Joseph Gaskins, Grand Bahamas Power Company Ltd., Freeport, Bahamas
"The information was great. It can be used in every day management situations, project planning. It allowed me to look at problems in a different light."
Gary Scavella, Bahamas Electricity Corporation, Nassau, Bahamas
"There was no ‘rocket science’ attitude in this course. The instructors were highly effective and by doing the role plays you could directly bring into practice what you learned during the lectures."
Jiovanni de Freitas Patricio, Curaçao Utilities Operating Company N.V., Willemstad, Curacao
"An enjoyable, challenging four days. Feel that will be practical for me. Good content, great resource material."
Graham Manson, Nike, Biggera Waters, Australia
"The course was very well conceived and executed. The lectures were excellent. The exercises and debriefings with the coaches were very useful in order to clarify concepts and problems that might arise in real mediation situations. The instructors are very competent and clear in the group discussion and in their sharing of experiences."
Frederico José Straube, Câmara de Comércio Brasil Canadá, São Paulo, Brazil
"This workshop was full of relevant information, all presented in a wide range of scenarios. The structure was never dull or boring and the facilitators were ever conscious of your time and made great use of it!"
Cynthia Hall, The Broadcasting Corporation of the Bahamas, Bahamas
"The balance of role plays and lectures was great! This workshop was set up to take advantage of early morning alertness with discussions in the morning and stimulating role plays in the afternoons! Great balance - very intense."
Alanna McCarthy, Commonwealth Brewery Ltd., Nassau, Bahamas
"The four days helped me to develop and understand the theoretical and practical aspects of negotiations to assist me in my quest to achieve the objectives of this workshop."
Keith Knowles, Grand Bahamas Power Company Ltd., Freeport, Bahamas
"Very well organized and structured. Instructors are of high standard and speak clear and straightforward. It was not boring like other courses tend to be. The high degree of interaction and possibility to participate is an excellent opportunity to learn the process effectively. The instructors were excellent! The coaches were knowledgeable with the system."
Donald Cijntje, Curaçao Utilities Operating Company N.V., Willemstad, Curacao
"Role playing was very enlightening and the instructors helped to drive it all home. Having the opportunity to switch positions and have various roles gave a better understanding of differences in the workplace."
Maxine Burrows, Freeport Harbour Company, Freeport, Bahamas
"This was an excellent workshop, the principles were informative and participants were challenged to find ways to apply then in different situations."
Marilyn Johnson, Grand Bahamas Shipyard, Bahamas
"The information practised and received is a must for all. This program is a chain of activities that produce unchained value."
Dave Francois, The Power Generation Co. of Trinidad and Tobago, Lisas, Trinidad and Tobago
"The instructors were excellent – patient, facilitative and extremely understanding. Excellent double act. This course is certainly relevant to many issues in day-to-day life, as well as in the more obvious cases of potential litigation."
Andrew Miles, Smiles Design Limited, San Fernando, Trinidad & Tobago
"Very useful in my job. Very interactive. Quite lively and generally effective."
Carolyn Washington-Aigle, Palo Seco Agricultural Enterprise Ltd., Point a Pierre, Trinidad and Tobago
"The workshop is professionally conducted, the presenters are very knowledgeable and it is well organized. I enjoyed being able to get down to the practical aspects of negotiation and mediation rather than only having the theory aspects highlighted. The instructors were excellent in explaining and imparting the information. They were efficient and were able to bring life to the subject. Coming from a background of complete ignorance to alternative dispute resolution, I was able to leave with good knowledge and full understanding of the process of negotiation and mediation."
Beryl Homer-John, Quality Redirect Services Ltd., Morvant, Trinidad and Tobago
"The presenters were obviously experts and it showed - there was an ease of delivery and simplicity of content that made the ideas fully comprehensible and riveting. The pace was good and I liked the interactive and practical nature of the workshop. Excellent time management. All coaches were very knowledgeable and consistent in feedback."
Roger Basso, Petrotrin Ltd., Marabella, Trinidad and Tobago
"Case study methodology was most instructive and effective in reaching my learning goals. Instructors were exceptional - warm, accommodating and true developers."
Lionel Albert, Petroleum Co. of Trinidad and Tobago, Point-a-Pierre, Trinidad and Tobago
"The workshop was hands on, interactive and fun!"
Rhonda Cummins, Consumer Affairs Division, Port of Spain, Trinidad and Tobago
"The course provided a clear structure to a process that "just happened" before. The tools will be helpful to get a better result in the bargaining process."
Jim Lukaszewicz, Anheuser-Busch Inc., St. Louis, MO, USA
"Facilitators gave useful and practical "how to's". They were knowledgeable with excellent presentation skills."
Jacqueline Holmes, American Electric Power Co., Columbus, OH, USA