Participant Comments - Government

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“I particularly enjoyed the strategies presented on difficult conversations. I think this information was very useful. The instructors were great facilitators.”
Michelle Mraz, Workplace Safety and Insurance Board, Toronto,Ontario, Canada
“I thought the content of this course was excellent and the manner in which it was delivered by the instructors was extremely pertinent to my job. The material was well developed and there were excellent opportunities to role play in this course. The instructors had different but complimentary styles and were extremely supportive.”
Susan Finnie, Ministry of Community and Social Services, Newmarket, Ontario, Canada
“The material was good and effective and the instructors were very knowledgeable within their areas of focus. They are passionate about their work.”
Shaun Dotzko, Ministry of Transportation, Mississauga, Ontario, Canada