Participant Comments - Banking

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“This course should be a prerequisite before becoming a people manager. The workshop provided tips and tools on how to deal with difficult conversations. Terrific facilitator – she knows how to get the participants to engage in the course and offer their experiences and she possesses a certain style that would appeal to any audience. She’s clear, calm and it shows in her composure that she knows her material. I found the role plays to be very beneficial. Fabulous!”
Jo-Anne Proulx, TDBank Financial Group, Toronto, Ontario, Canada