Online Negotiation Course
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7.5 CPD Hours
Who Should Enroll?
Course Tour & Demonstration
Fee & Registration
Sign up today to become a more effective negotiator and earn a University Certificate!
Course DescriptionThe course is made up of 8 modules, 7 of which are simulated negotiations that you will conduct with animated computer characters.
The characters make statements, ask questions, use difficult tactics, express strong emotions, and otherwise create difficulties for you.
You will have to react to what the character says, answer questions, ask other questions, and try to negotiate the best deal. If you do not negotiate the best deal, you will be told why and asked to try again. If you get stuck, a "help" feature will point you in the right direction.
In the simulated negotiations, you can experiment and act in ways that you would never consider in the real world. You will learn not only from your successes, but also from your 'failures'.
Once you have negotiated the best deal, you will be able to review Notes setting out the theory of why a particular approach was successful and discussing how the concepts you have used can be applied in the real world. The Notes also provide tips for future negotiations. You will be able to download all 67 pages of the Notes at the end of the course and therefore have a short book to keep as reference material.
The material taught in this course is based on the material presented in the three-day Stitt Feld Handy Group public Negotiation Workshop.
Learning ObjectivesThe course will teach you:
- the difference between positional and interest-based negotiation
- what your negotiation tendencies are
- when to say yes and when to say no
- how to negotiate as part of a team
- how to deal with difficult and deceptive negotiators
- strategies for making a cold call - initiating a negotiation
- how to negotiate with an inflexible bureaucrat
Who Should Enroll?Anyone who negotiates can benefit from this course, - executives, managers, professionals, sales agents (e.g., real estate and other high value transacting), entrepreneurs, customer service representatives, educators, and administrators will all become more effective in their jobs and will be more persuasive after taking this course. Please visit our accreditations page to find out if you are entitled to any continuing education credits.
Your certificate can easily be printed from your computer.
Course Fee & Registration
The cost of the course and certificate is $199USD ($199CAD+ Taxes in Canada).
You can register on-line with our secure credit card processing or you can register by fax or by phone. Please visit the appropriate registration page below to sign up for the course.
- Canada please register here.
- United States please register here.
- Caribbean please register here.
- South America please register here.
- Australia please register here.
- Asia please register here.
- Europe please register here.
- Africa please register here.
If you wish to purchase bulk licenses or require more information, please contact firstname.lastname@example.org.
Online Negotiation Training | Difficult Conversations Course | Mediation Course | Alternative Dispute Resolution
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