Dealing with Difficult People Workshop

Shireen Sondhi

Shireen Sondhi is a Toronto-based facilitator and trainer with the Stitt Feld Handy Group.

Shireen was trained in mediation at the Harvard Law School, Program on Negotiation with Frank Sander, Michael Lewis and Linda Singer.  She has attended a negotiation and mediation course at the University of Western Ontario. Shireen developed her skills as a facilitator while fulfilling the role of President of the Graduate Law Students’ Association at the University of Toronto and through her work with the Centre for Equality Rights in Accommodation and Law Help Ontario. 

Prior to joining the Stitt Feld Handy Group, Shireen articled at the law firm of Willson Lewis LLP where she assisted with preparing witnesses, attending proceedings and preparing factums for mediations and arbitrations.

She earned her LL.M. in Constitutional Law at the University of Toronto, and her LL.B. at the University of Western Ontario.  Shireen has a B.Sc. in Biochemistry from Queen’s University and M.Sc. in Neuroscience from McMaster University.  She was called to the bar in 2008.

Shireen is an executive member of the ADR section of the Ontario Bar Association. She is also active in the community and volunteers her time and services to the Women’s Legal Education and Action Fund in Toronto.


A 15% discount will apply if 5 or more people register from the same organization, during the same calendar year.

A $150 discount applies if you register for both the ADR and Advanced ADR Workshops at the same time.

Cancellation Policy

A fee of 50% of the Workshop fee will be charged for cancellations made up to two weeks prior to the scheduled date for the workshop. The full fee will be charged for cancellations made less than two weeks prior to the workshop date or if participants fail to attend without notice.

A delegate substitution, with required prerequisites, is welcome, up to the workshop commencement date.

An administrative fee will be charged for a change in workshop dates of $250 + HST for the ADR Workshop, Advanced ADR Workshop, Become A Powerful Negotiator Workshop, Dealing With Difficult People Workshop, Mastering Difficult Conversations in Elder Care and Coaching For A Better Workplace, $500 + HST for the Applied ADR Workshop, and $150 + HST for the Winning Over Irate Customers Workshop, if the change is made in the 8 weeks before the workshop.