Alternative Dispute Resolution Training

Due to the ever-increasing costs of conflict in the workplace, employers are increasingly turning to Alternative Dispute Resolution (ADR) as a solution. Employee conflict, labour disputes and discrimination claims in particular are increasingly common and employers need to take steps to stem the tide of conflict and lawsuits. ADR is an effective means to accomplish this goal. It is also the tool used by professional mediators to resolve conflicts between disputing parties.

ADR seeks to resolve conflict by cultivating cooperation and understanding. It seeks to find a solution that allows both parties to win. Above all, it seeks to protect the relationship while solving the problem. 

Who should attend?

The Alternative Dispute Resolution workshop is designed for people who negotiate and deal with disputes, either their own or those of others. Managers, Human Resources professionals, government employees, business people, consultants, team leaders, educators, health care professionals, lawyers, accountants, union and management representatives, people who resolve employee issues or complaints, people who want to be professional mediators, and others who negotiate or need to resolve conflict can all benefit from attending. Please visit our participant experiences page to read about how our training has benefited our participants.

Completion of the ADR, Advanced ADR, Applied ADR, Dealing With Difficult People Workshops and the online Negotiation and Difficult Conversations courses will give you an Executive Certificate in Conflict Management from the University of Windsor Law School.

alternative dispute resolution training



   ADR Workshop – 30.75 CPD hours
   Advanced ADR Workshop – 32 CPD hours
   Applied ADR Workshop – 34 CPD hours

Alternative Dispute Resolution (4 days)

  • $2,475+applicable taxes

At the 4-day ADR Workshop you will learn how to use Principled Negotiation, developed at Harvard, and learn how to mediate disputes. You will develop the practical skills and techniques you need to resolve disputes effectively and with confidence. This interactive workshop will give you the tools to manage conflict constructively in the workplace and at home.  This is the starting point for people who are looking for a mediation course.  Read on...


Advanced Alternative Dispute Resolution (4 days)

  • $2,995+applicable taxes

The 4-day Advanced ADR Workshop (an advanced mediation course) builds on the skills you acquired in the ADR Workshop.  It is designed for those who want to improve their dispute resolution skills, become mediators professionally, or mediate within their organization.  Read on...

Completion of the ADR and Advanced ADR workshops will satisfy the educational requirements for membership in the ADR Institute of Ontario.


Applied Alternative Dispute Resolution (4 days)

  • $3,475+applicable taxes

In the Applied ADR Workshop, you will apply the skills learned at the first two workshops to a problem that you are dealing with, either personal or work-related, and work individually with one of the instructors to find innovative ways to deal with the problem. You will also participate in eight coached mediation role plays and sit in on a real mediation with one of our instructors (mediations are only conducted in Toronto).  This intensive mediation course focuses on some of the more difficult skills that mediators need to employ.  Read on...


  • A 15% discount will apply if 5 or more people register from the same organization.
  • A $150 discount applies if you register for both the ADR and Advanced ADR Workshops at the same time.

Financial Support for Training

If you are looking for ways to fund your Stitt Feld Handy Group training needs (whether for an individual or a group), you may qualify for a Canada Job Grant, which could fund up to two-thirds of your training, to a maximum of $10,000 CAD per person. A number of our participants have successfully received this funding for SFHG workshops. Read More