Canada :

The Stitt Feld Handy Group is a Canadian based Alternative Dispute Resolution firm specializing in professional development training and dispute resolution services.

Workshops

The Stitt Feld Handy Group conducts four-day public workshops on alternative dispute resolution (negotiation and mediation skills), three-day courses and five hours online on negotiation, and three-day courses on dealing with difficult people. Many of our courses are conducted in joint venture with the University of Windsor Law School and participants receive a University Certificate upon completion. We use an interactive approach, as participants learn by doing rather than by listening to lectures. We strive to give our workshop participants the skills and confidence to Expect Success.

Our Workshops

You can sign up for a course by going to the registration page or by clicking on the course name above.

We design customized workshops for clients in both the private and public sectors. We work closely with our clients to develop a curriculum that works for them. Please visit our customized section for more detail.

"Without question, this was the best and clearly the most applicable workshop that I have ever attended. I enjoyed the format and the exercises as well as the trainers. They delivered their material from such an extensive frame of reference and were helpful and very effective."

Jim J. Spina, CBSA, Ottawa, ON, Canada

Read more about participant experiences

ADR Services

The SFHgroup offers negotiation advice and coaching services to help clients negotiate and approach difficult situations more effectively. The Group also provides consulting services to organizations for the design and implementation of dispute resolution systems.

Our mediation and arbitration services are conducted through ADR Chambers.

Online Training:

Negotiation Course
Try a free demonstration module of our online negotiation course or take a course tour.

Test your Skills:
Try our negotiation and mediation web dramas and see how you do.

News and Articles:

Stitt Feld Handy Group teaches ADR to Ethiopian
Alternative dispute resolution is reportedly catching on in Ethiopia-and it has a Canadian connection.

The pitfalls of collective brainpower
We've all heard co-workers groan as they grab pen and notepad, perhaps stopping to lightly rap their forehead on the desk, before heading off to yet another meeting.

Ideas and Opinions:

Changes at the Ontario Human Rights Commission
As you may know, the Ontario Human Rights Commission is one of the many government bodies that offers mediation as process to help resolve the complaints that it receives.

Arbitrator’s Ruling Went Beyond the Scope of the Arbitration Agreement
Arbitration ruling (the “Ruling) – The parties agreed to have the issues pertaining to the Medical Advisory Committee’s denial of Dr. Smyth’s request for hospital privileges dealt with by way of binding and confidential arbitration

Privacy Policy

This is the web site of the Stitt Feld Handy Group.

Our postal address is:
112 Adelaide Street East
Toronto, Ontario, Canada M5C 1K9

We can be reached at contact@adr.caor by telephone at (416) 307-0000 or 1-800-318-9741 (in Canada).

Information Collection and Use

The Stitt Feld Handy Group collects information such as email addresses, postal addresses, name, telephone/fax numbers and payment information (e.g., credit card number and billing address) when supplied by a visitor to our site. We will not sell, rent or share this information with third parties without the consent of the person providing the information.

Our website collects no personal information automatically unless it is specifically supplied by a visitor.

Visitors who provide their email or mailing address to us may periodically receive email from us to notify them about updates to our products and services. If anyone prefers not to receive such notices, they may so indicate by sending an email to contact@adr.ca.

Visitors who supply us with their telephone numbers will only receive telephone contact from us about the courses they have registered for or the orders they have placed.

Security

When we transfer and receive sensitive information such as financial information, we redirect visitors to a secure server where data is encrypted upon sending it through our site.

Log Files

We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Browser cookies

We use cookies to record activity at our site in order to provide better service when visitors return to our site. No personal information is collected through cookies.

External sites

This web site may contain links to other sites. The Stitt Feld Handy Group is not responsible for the privacy practices of other sites. We encourage our users to read the privacy statements of every web site that collects personally identifiable information.

If you feel that this site is not following its stated policy, please contact us at the above address or phone number.