
The Stitt Feld Handy Group is a Canadian based Alternative Dispute Resolution firm specializing in professional development training and dispute resolution services.
Workshops
The Stitt Feld Handy Group conducts four-day public workshops on alternative dispute resolution (negotiation and mediation skills), three-day courses and five hours online on negotiation, and three-day courses on dealing with difficult people. All of our courses are conducted in joint venture with the University of Windsor Law School and participants receive a University Certificate upon completion. We use an interactive approach, as participants learn by doing rather than by listening to lectures. We strive to give our workshop participants the skills and confidence to Expect Success.
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Our Workshops
- Alternative Dispute Resolution (ADR) workshops (4 Days)
- Negotiation workshop (3 Days) - includes the online course
- Dealing with Difficult People workshop (3 Days) featuring the Myers-Briggs Type Indicator (MBTI)-Step II report
- Online Negotiation course (5 - 8 Hours)
- Online Difficult Conversations Course (4 - 5 Hours)
- Customized training
Completion of the ADR, Advanced ADR, Applied ADR, Dealing With Difficult People Workshops and the online Negotiation and Difficult Conversations courses will give you an Executive Certificate in Conflict Management from theUniversity of Windsor Law School.
You can sign up for a course by going to the registration page or by clicking on the course name above.
We design customized workshops for clients in both the private and public sectors. We work closely with our clients to develop a curriculum that works for them. Please visit our customized section for more detail.
ADR Services
The SFHgroup offers negotiation advice and coaching services to help clients negotiate and approach difficult situations more effectively. The Group also provides consulting services to organizations for the design and implementation of dispute resolution systems.
Our mediation and arbitration services are conducted through ADR Chambers.
Online Training:
Negotiation Course
Take a free demonstration and course tour.
Difficult Conversations Course
Try a free demonstration.
Test your Skills:
Try our negotiation and mediation web dramas and see how you do.
Stitt Feld Handy Group is a proud supporter of the Hockey Hall of Fame.

News and Articles:
In Defence of Opening Statements at Mediation
There has been a strong movement lately to get rid of Opening Statements (sometimes called Storytelling or an Opening) at the beginning of mediations. Lawyers tell me that they each understand the other side’s case, and won’t be persuaded by each other’s arguments, so don’t see the point in having an Opening. They also suggest that the Opening Statements will polarize and unnecessarily antagonize.
A Mediator’s Take on U.S. Stalemate
Democrats and Republicans are dead locked over how to raise the country's $14.3 trillion (U.S.) debt ceiling before an Aug. 2 deadline. With both sides at an impasse, the Toronto Star asked Allan Stitt, a Toronto-based mediator and arbitrator who lectures on conflict resolution, for some insight into high-stakes negotiations.
Ideas and Opinions:
Adventures in moving
Having just moved from Toronto to Oregon, it was a very interesting series of negotiations to get us there in one piece.
Online Dispute Resolution coming
Last week I attended an online dispute resolution (ODR) conference in Victoria BC. One thing that was clear coming out of the conference is that ODR is coming.



