Participant Comments - Social Services
"I think that the roleplays allowed for great mediation practice in a variety of situations."
Yvette Browne, HR, GAIA Inc, Christ Church, Barbados
"This workshop provides you with practical application to negotiation and mediation processes. The instructor provided useful information and knowledge needed for the separate processes."
Cheryl Corbin, HR, Hilton Barbados, Bridgetown, Barbados
"The comblined theory and role plays of this workshop enhanced ones capabilities with ADR. The discussions and lectures complemented the role plays and exercises. Excellent group oriented approaches.The instructors were good in facilitating learning by reducing fear when participating. Excellent examples were provided to reinforce knowledge. I would work with them again."
Orville Lynch, HR, National Housing Corporation, St. Michael, Barbados
"This course reinforced previous knowledge gained on the negotiation process. The mediation process was an excellent introduction. The instructors were very good and had a lot of expertise in the subject matter. They were very personable and easy to relate to which made the setting very comfortable. The role plays used were very effective."
Kathy-Ann Babb, HR, Sandy Lane Hotel, St. James, Barbados
"I could not have asked for a better or more practical workshop. The course was well organized and the instructors were efficient and encouraging."
Jennilyn Hamblyn-Raphael, HR, Trinidad and Tobago Electricity Commission, Port of Spain, Trinidad & Tobago
"I found the diversity in backgrounds of the participants in the class really interesting and valuable. The content is great and I really feel that I am leaving today with tools that I can tale back to my job."
Jennifer Buckley, HR, Bell Canada, Mississauga, Ontario, Canada
