Participant Comments - Labour Relations
"It’s a must for union or labour people. I would highly recommend it."
Patrick Romano, Ministry of Legal Affairs, Consumer Affairs Division, Port of Spain, Trinidad and Tobago
"Caliber of instructors was first rate and the methodology of role plays and thorough debriefing made for a far richer learning experience than simply being presented with theoretical information. I’ve been wanting to learn about ADR for sometime and have watched SFH Group gain a reputation as leaders in ADR training since the mid 90’s."
Allen Orth, Labour Negotiator, Kitchener, Ontario, Canada
"My measure to judge the effectiveness of a course is whether my expectations were met – in this course I would answer ‘most definitely.’"
James Miller, Ontario Hydro, Courtright, Ontario, Canada
"The workshop provides a well structured, lively and interesting learning experience. The instructors were all dynamic, knowledgeable, quick-minded and very effective."
Richard Laniel, Richard Laniel & Associates Inc., Orleans, Ontario, Canada
"A very enjoyable, stimulating and informative workshop. Great energy. Wonderful sharing of knowledge and professional experiences."
Frances O’Connor, CGU Workers Compensation, Melbourne, Australia
"The course was educational and enlightening. The facilitators were knowledgeable and able to convey their message well."
Lance Waine, Canada Post Corporation, Toronto, Ontario, Canada
"I would recommend the ADR workshop without hesitation as an excellent learning and development exercise."
Bob Grosse, Civic Service Union 52, Edmonton, Alberta, Canada
"Good defined structure by which to approach the mediation process."
Roman Szkilnyk, General Motors of Canada Ltd., Oshawa, Ontario, Canada
"I feel enlightened and my confidence in doing effective negotiation has been heightened. I appreciated the high degree of professionalism."
Chris Bosch, Christian Labour Association of Canada, Mississauga, Ontario, Canada
"I took away lots of information to think about and then try to apply to real life."
Doug Porter, Association of Postal Officials of Canada, Toronto, Ontario, Canada
