Participant Comments - Government
"Real eye opener! The mediation and negotiation skills that I have learned at this seminar will last me a lifetime. The role plays gave me an opportunity to practise what I had learned. The instructors really reinforced what was learned during the role plays - I’ll never forget the seven elements of principled negotiation! I hope to take part in the advanced ADR course that is offered by the Stitt Feld Handy Group as well."
Dava Leslie, Fair Trading Commission, St. Michael, Barbados
"This workshop exceeded my expectations and proved that ADR can be applied in all aspects of everyday life. The structure and the delivery of the information being taught was different from the ordinary customary lecture based workshops and gave you an opportunity to participate in numerous hands on exercises and role plays.The instructors were very effective as they brought excitement to the area of ADR and encouraged you to think and participate. All components of the workshop were enjoyed i.e. role plays, lectures and discussions."
Kay Sealy, Ministry of Foreign Affairs and Foreign Trade, St. Michael, Barbados
"The instructors were very effective and I enjoyed the stories used to illustrate the various points. I came into the workshop with a different view of mediation and negotiation. I am now conscious of the need for this process. I learned many things. It was never boring and within four days all areas were covered. I liked the role playing and that everyone had a chance to be in each role. Coaches giving feedback was also useful."
Marlene Hewitt, Ministry of Industry and International Business, St. Michael, Barbados
"The time allotted for the workshop was appropriate and the course material was excellent. The opportunity to role play and put what was learned into practice was very good. The facilitators were very knowledgeable, competent and friendly. I will go away from this course knowing that I can now negotiate and mediate a lot better."
Selma Husbands, Youth Entrepreneurship Scheme, Bridgetown, Barbados
"ADR was indeed a good course. Very informative, interactive and the surprises made it all more exciting. I liked the informal way of giving and receiving information and the interaction; it did not give one time to become lazy or inactive. The role play gave insight into how negotiation and mediation experiences can be handled. I saw the role of the instructors as facilitators and I found them to be very effective and, most of all, efficient."
Eudora Mascoll, Ministry of Education, Christ Church, Barbados
"The workshop provided opportunities for participants to be given theory, practice what was taught and view the concepts in operation. The role plays depicted real life situations. The highly interactive nature of the workshop coupled with the atmosphere made the workshop most successful. Both instructors were thorough and highly effective. The evidence of being prepared was evident for all participants to see."
Ovid Gibbs, Ministry of Education, St. John, Barbados
"Instructors were excellent. The course used a good combination of teaching, lectures, role plays and feedback. The role plays were probably the most instructive for me."
Elizabeth Clarke, Canadian High Commission, Bridgetown, Barbados
"The level of organization was extremely high. The case scenarios were relevant to our working situations. It was very practical because we not only got the theory, but were given opportunities to apply these theories through role play situations. The instructors were able to draw from their experiences and they allowed participants to share their opinions, but were skilled enough to place those contributions within the context of their formal presentations. No contributions were rejected out of hand."
Wilmont Straughn, Ministry of Education, St. Michael, Barbados
"Practical, with great interactive sessions to provide the techniques for resolving both personal and professional disputes. Great demonstrations of negotiation and mediation that transferred knowledge among participants with varied backgrounds."
Herbert Harewood, Caribbean Broadcasting Corporation, St.Michael, Barbados
"The workshop had a variety of scenarios, role plays and diversity of experiences to build confidence and accelerate learning."
Allyson I. Leacock, Caribbean Broadcasting Corporation, St. Michael, Barbados
"This was an amazing experience. This workshop went beyond my expectations. Prior to this course I was familiar with ADR and the various mechanisms, but I have never been taught the process or the importance of ADR until this workshop. I see now how it can help me not only in the workplace but with my job, at home with my family and with friends as well. I liked the fact that the workshop was interactive. I loved the role playing. I also liked that the instructors were encouraging and that they reassured us to do or say anything we wanted during the course. They made what may be ordinarily a formal subject entertaining, interesting and fun, but yet encouraged us to always be prepared. They are the best and gave great advice."
Kim Griffith, Fair Trading Commission, St. Michael, Barbados
"The workshop responded to a practical and recurring need, both professionally and personally, to create fair outcomes during conflict; these skills will help significantly. I’m looking forward to the Advanced Course!"
Guy Hewitt, Caribbean Examinations Council, St. Michael, Barbados
