Conflict Resolution and Management Training in Barbados


The Stitt Feld Handy Group is an Alternative Dispute Resolution firm specializing in professional development training and dispute resolution services.

We were recently featured in Maclean's Magazine.  It is a short article about the benefits of proper conflict management skills.  You can view the article here.

Training

The Stitt Feld Handy Group conducts four-day public workshops on negotiation, mediation and dispute resolution (ADR), three-day public workshops on dealing with difficult people, and one-day public workshops on winning over irate customers.  We use an interactive approach, as participants learn by doing rather than by listening to lectures.  We strive to give our workshop participants the skills and confidence to Expect Success.

We have trained over 34,000 people in mediation, negotiation and communication skills.  Our workshops are conducted in North America, Europe, Africa, Australia, and Asia.  We have held workshops in Barbados since 1998.

Upon completion of our public ADR and Dealing With Difficult People workshops, participants earn a Certificate from the University of Windsor, Faculty of Law (Canada). 

We design and conduct customised workshops for clients in both the private and public sectors.  We work closely with our clients to develop a curriculum that works for them.  We offer a broad range of customised professional development programmes, including negotiation, mediation, and dealing with difficult people.

The members of the Stitt Feld Handy Group are alternative dispute resolution trainers, mediators, arbitrators, and negotiation consultants.

 
"My organisation has benefited significantly from the training.  I've witnessed practical application of the techniques learnt. Personally the training has enhanced my negotiation and mediation skills. I would recommend this training to top executives and IR and HR professionals"
Candace Browne, Banks Holdings Ltd., St. Michael, Barbados
 

ADR Services

We offer a variety of conflict resolution services in Barbados, including mediation, arbitration, negotiation consultation, ADR system design, and investigation services. Peter Dreyer is the Stitt Feld Handy Group’s lead ADR associate in the Barbados. Peter is a Toronto-based mediator, negotiator, trainer, and investigator. He has facilitated ADR training in both the private and public sectors in Canada, the Caribbean, England, Australia and the United States.

Online Training:

Negotiation Course
Take a free demonstration and course tour.

Online Negotiation Course

 

Difficult Conversations Course
Try a free demonstration.

Difficult conversations course

 

Test your Skills:
Try our negotiation and mediation web dramas and see how you do.

online negotiation and mediation games

 

News and Articles:

NEGOTIATING FUNDING: USING FACTS TO PERSUADE
Aboriginal organizations seeking funding from third party sources can take a page from the negotiator’s book to get better results. Many aboriginal groups negotiate funding arrangements with a variety of third party sources (“Funders”) such as the federal and provincial governments, companies negotiating impact benefit agreements and other interested organizations. Funding arrangements relate to all [...]

 

MANAGING ORGANIZATIONAL CONFLICTS WITH ADR SYSTEMS
Public and private entities worldwide are increasingly using conflict management and dispute resolution procedures as a standard way of handling a wide variety of costly and disruptive conflicts, from legal or quasi-legal cases to workplace struggles to simple product and service complaints. Practical guidelines for designing and redesigning dispute resolution systems are increasingly necessary if [...]

 

Ideas and Opinions:

Adventures in moving
Having just moved from Toronto to Oregon, it was a very interesting series of negotiations to get us there in one piece.

 

Online Dispute Resolution coming
Last week I attended an online dispute resolution (ODR) conference in Victoria BC. One thing that was clear coming out of the conference is that ODR is coming.