Archives for the 'News & Articles' Category
Alternative Dispute Resolution in Ethiopia
I recently had the pleasure of meeting Mr. Woubshet Ayele, Secretary General of the Ethiopian Arbitration and Conciliation Centre (the “EACC”). Mr. Ayele is a former member of Ethiopia’s High Court judiciary and an experienced general practitioner.
Having difficult conversations
There are conversations we all wish we didn’t have to have. While we can choose to avoid the conversation, we don’t let the issue go. We avoid these topics because we know they will be difficult and we fear that talking about them will only make things worse.
Negotiation styles
Most of us engage in some sort of negotiation on a daily basis. What we often fail to think about is the process of how we engage in that negotiation.
ADR Training in the Caribbean
There is something surreal about delivering a training workshop with the sound of the ocean in the background and the participants role-playing negotiation and mediation scenarios by the pool.
Having meetings that work
We can all benefit from a few simple guidelines on how to make meetings more effective.
Canadians teach Ethiopians to mediate
There was certainly a bit of culture shock for us from the moment we landed at the airport in Addis Ababa, Ethiopia…
Should mediators be subject matter experts?
How important is it that a mediator really understand the issue being mediated? Some mediators believe that it is not necessary for the mediator to have any expertise in the substantive area.
Cross Cultural Negotiations
In cross-cultural negotiations one must consider the impact of cultural difference.
Diversity@Work awards
Using objective criteria to negotiate better agreements
Often, in negotiations, people get bogged down in positional bargaining, butting heads and wills in a way that frays nerves, destroys relationships and may not ultimately get anyone what they truly want.
A peacemaker goes to school
Iraqi trains in a Toronto business course for a mediation mission in his homeland.
The Stitt Feld Handy Group award recipient at the fifth annual Canadian New Media awards
The Stitt Feld Handy Group was awarded a prestigious Pixel award in recognition of your significant achievements in new media over the past year in “Excellence in Learning” category of the 2005 Canadian New Media Awards (CNMA).
Simulations: The next generation of online learning for negotiation
Negotiation is often overlooked in professional training because people think that since they’ve been negotiating every day of their lives, they have become good at it.
Use of Alternative Dispute Resolution for marketing board decision making
Marketing boards and their counterpart in the U.S.A., co-operative associations, are constantly subject to political review, administrative tinkering, litigation, and challenge.
Solving workplace conflict starts with self-awareness
Getting to the root of problems means understanding everyone’s strengths and weaknesses, including one’s own