Archives for the 'News & Articles' Category
Negotiating when you have nothing to give
How can you negotiate well when you have already been committed to a limit, either by your previous actions or by someone else?
Internal Mediation Systems
Many organizations have considered trying to resolve disputes with mediation by using internal resources and staff rather than external fully independent mediators.
MANAGING ORGANIZATIONAL CONFLICTS WITH ADR SYSTEMS
Public and private entities worldwide are increasingly using conflict management and dispute resolution procedures as a standard way of handling a wide variety of costly and disruptive conflicts, from legal or quasi-legal cases to workplace struggles to simple product and service complaints.
Understanding What Makes Conversations Difficult
The key to doing better in our challenging conversations is to begin with an understanding of what makes them challenging in the first place.
NEGOTIATING FUNDING: USING FACTS TO PERSUADE
Aboriginal organizations seeking funding from third party sources can take a page from the negotiator’s book to get better results.
A mandate for training is a mandate for survival
Governments and businesses are under enormous pressure due to the financial challenges we are experiencing internationally.
Keeping your head when all about you are losing theirs
Our learning & development budget has been cut significantly as a result of organization-wide cost-reduction initiatives. How can we still train staff and maintain our L&D line despite this?
What’s new in ADR?
Latest Arbitration, Mediation and Negotiation news from around the world.
Arbitration Course in Ethiopia
I just returned from another fascinating experience teaching in Ethiopia. While I’m not yet over the jet lag (I got back last Friday), I’m also not over the excitement.
Stitt Feld Handy Group teaches ADR to Ethiopian
Alternative dispute resolution is reportedly catching on in Ethiopia-and it has a Canadian connection.
The pitfalls of collective brainpower
We’ve all heard co-workers groan as they grab pen and notepad, perhaps stopping to lightly rap their forehead on the desk, before heading off to yet another meeting.
ADR Training Concludes
Addis Ababa – A 10-day training attended by officials of the Ethiopian Institution for the Ombudsman on Alternative Dispute Resolution (ADR) wound up at Ghion Hotel here yesterday.
How can I deliver tough messages in performance reviews and not alienate my staff?
We’ve all heard them: “I’m sorry to tell you this, and don’t worry, but . . . ”. Or, “I’m sure you’ll look back on this and think it was the best thing that ever happened.” I’m sure this kind of comment didn’t sound or feel true to you, whether you heard […]
Recent Cases in ADR
Condominium Corporation Failed to Follow Mandatory Mediation and Arbitration Provisions
Metropolitan Condominium Corporation No. 1143 v. Peng
2008 CanLII 1951 (ON S.C.) – January 25, 2008
Condominium Act (the “Act”) – Mandatory mediation and arbitration provisions – MTCC 1143 (the “Corporation”) alleged that Li Peng (a unit owner) conducted himself in a loud and disturbing manner, contrary to the Corporation’s Rules – Li submitted that he did not behave in an inappropriate manner that would have disturbed his neighbours – From May 2005 to January 2007, the Corporation sent Li eight letters complaining about his conduct, without response from Li – More…
Noteworthy Cases in ADR
Follow this link to find out more about recent cases in ADR…