Archive for December, 2013

Why Role-Play Based Training is Highly Effective

Friday, December 20th, 2013

Stitt Feld Handy Group provides training and education for busy professionals in the areas of negotiation, mediation, arbitration, alternative dispute resolution, and communication skills. Several key methods have been developed for teaching this material, however, experience has proven that courses offering interactive education provide the most applicable skills. Through the use of role-play exercises, students engage in a simulation of a conflict or problem, and work through that problem with the guidance of their instructor. This method facilitates cooperation amongst students, and provides the best possible environment to learn how to resolve conflicts. Here are some of the top reasons why role-play methodology is so effective:

1. It is Engaging: Every executive, manager, and employee of a company knows that continuing education can sometimes be a challenge. Through the use of role-playing exercises, people work in groups, move around the room, engage in discussion with instructors and with other students, and utilize their time engaging in the educational activity, leaving no room for loss of interest or attention.

2. It Provides Retention: When training employees, it is important to utilize time wisely and effectively, to ensure retention of the knowledge and skills learned. Role-play exercises are far more memorable for students, and more likely to help them retain the central tenets of the seminar. Furthermore, role-play exercises are tailored to suit specific training needs. Addressing real-world problems with role-play, and placing the students in simulations of real-world situations, is the best way to get the material to stick with participants long after they have left the classroom.

3. It is Instantly Applicable: For training to be successful, the information given needs to be instantly applicable when the student returns to work. Using role-play techniques in the classroom takes the material off the page, and manifests it as a real skill that students can use effectively by the time the seminar is completed. Whether they encounter their first conflict the next year or the next day, they have already tested the concepts and skills in the classroom, and will be prepared.

Stitt Feld Handy Group offers training in negotiation, mediation, arbitration, alternative dispute resolution, and communication skills for large and small businesses, using the latest adult education techniques, including role-play exercises. Contact us today to learn more about how to start reaping the benefits of role-play based training.

Identifying and Dealing with Difficult Personality Types

Friday, December 13th, 2013

Friday, December 13th, 2013