Archive for October, 2007

Noteworthy Cases in ADR

Wednesday, October 31st, 2007

NOTEWORTHY CASES

Supreme Court of Canada Rules on Arbitration Clauses in Web-based Contracts
Dell Computer Corp. v. Union des Consommateurs
2007 SCC 34 - July 13, 2007

Web-based contract - Arbitration clause - Dell’s website had an error in pricing on it for 2 types of handheld computers - When Dell became aware of the errors, it blocked access to the order pages through it’s main website and posted a correction notice - However, a consumer (O. Dumoulin) was able to get into the page through a different route and ordered a handheld at the lower price - When Dell refused to honour Dumoulin’s order at the lower price, the Consumer Union and Dumoulin filed a motion to bring a class action against Dell - Dell applied for referral of Dumoulin’s claim to arbitration (more…)

Poem by a Participant in Trinidad’s Advanced ADR Workshop (Oct. 2-5, 2007)

Wednesday, October 10th, 2007