Conflict is like water
“Conflict is like water: too much causes damage to people and property; too little creates a dry, barren landscape devoid of life and color. We need water to survive; we need an appropriate level of conflict to thrive and grow as well. How we manage our natural resources of water through dams, reservoirs, and sluices determines whether we achieve the balance necessary for life. So too with conflict management: a balance must be struck between opposing forces and competing interests.”
Cathy A Costantino and Christina Sickles Merchant, Designing Conflict Management Systems (Jossey-Bass Publishers – 1996) Preface, p. xiii.
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