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"I was pleasantly surprised to discover the numerous techniques that one can employ when negotiating and mediating. In addition, the teaching was done in a relaxing atmosphere with innovative methods. The instructors themselves were relaxed and innovative as well."
Dawn Lewis, Office of the Attorney General, Nassau, Bahamas
"This workshop has provided me with the skills that are required to deal with issues that arise in the workplace. It has given me the tools to reshape the future. I really liked the role plays and the varied opportunities I had to mediate. The was very little lecturing, which I found good. The guidance provided by the coaches was extremely helpful, as they made us identify our errors as part of the learning process. The fact that everybody had to participate in the role plays was beneficial to the learning experience."
Miriam Samaru, Eugene Dupuch Law School, Nassau, Bahamas
"The enthusiasm and brilliant communication of our trainers; their listening skills and patience; and their helpful guidance. The balance between ‘talks’ and exercises was just perfect - and talks were excellently interactive. Videos helpful."
Nicholas Warren QC, Wilberforce Chambers, London, England
"The workshop was intense and detailed. Extremely informative. Is of great assistance to both managers and employees."
Ramchand Lutchmedial, Industrial Court, Port of Spain, Trinidad & Tobago
"The opportunity to participate in the role plays allowed for practical experience. The wide variety of situations covered many different angles. The instructor guided the process beautifully - he was well informed and knowledgeable."
Dexter Morgan, Ministry of Legal Affairs, Port of Spain, Trinidad and Tobago
"The techniques I learned will definitely assist me in my negotiation at work and at home. The information was well presented with supporting documents for easy reference afterwards. The presenters were confident, well prepared and were always in control of the materials during the sessions. "
Andre des Vignes, Lawyer, Port of Spain, Trinidad and Tobago
"Teachers were very experienced, competent, and well prepared. Excellent materials. Practical advice. Course both interesting and enjoyable. Very effective instructors."
Lord Goff of Chieveley, London, England
"The content and presentation was of very high standard. Extremely relevant to current practice via the negotiation module. Good balance achieved between theory and practice."
Eamonn Coffey, Bar Council of Ireland, Dublin, Ireland
"This course was well structured and well timed. I liked the manner of delivery and the way in which the principles were discussed along with the role plays. All of the coaches were superb and they offered us good, constructive comments."
Carla Card, Eugene Dupuch Law School, Nassau, Bahamas
"The lecturers were professional and encouraged discussions throughout the workshop. This led to a better understanding and appreciation of the various subjects discussed. The coaches I worked with were knowledgeable, experienced and helpful in analysing almost every aspect of the mediation."
Jean Permanand, Ministry of the Attorney General- Law Reform Commission, Port of Spain, Trinidad and Tobago
"Excellent introduction to process of skills for effective negotiation and mediation. Excellent role plays, debriefing and interaction with facilitators. I liked the coaches, the facilitators, the meticulous organization, the structure of the course and the interactive approach. Extremely effective instructors - use of examples, videos, excellent feedback and showed how certain things could’ve been done differently to promote effective determination of issues and interests."
Farah Ali Khan, Ministry of the Attorney General, Port of Spain, Trinidad and Tobago
"This workshop has clearly been well planned and thought through based on the experience of those who are running it. The practical exercises are amazing."
Joanne Kerr, Victoria Legal Aid, Melbourne, Victoria, Australia
"Thank you - this has been another mind expanding experience. The additional skills that I have acquired will allow me to better resolve issues that arise daily on my job, in my family and in other organizations to which I belong."
Rookia Nurse, Ministry of Legal and Consumer Affairs, Port of Spain, Trinidad and Tobago
"Superb and very professional. Excellent speakers and tutors."
Peter, Siu Lam Ma, Lai K M & Li, Hong Kong
"The structure was very well presented, so that the participants had a clear idea of how to conduct a negotiation through, step to step. The high level of interaction also kept interest levels at a high and allowed ideas to crystallize in the participants’ minds."
Sasha Bridgemohansingh, Ministry of Attorney General, Port of Spain, Trinidad and Tobago
"This is the most engaging seminar/workshop I have ever attended. The presenter was extremely effective and professional in his approach, putting one at ease."
Francis Sandy, Ministry of Legal Affairs, Port of Spain, Trinidad and Tobago
"This course should be compulsory in law school. I have been looking for something like this since starting practicing law 13 years ago."
Jack Rosien, Huckabone, Shaw, O’Brien, Radley-Walters & Reimer, Pembroke, Ontario, Canada
"As a first year litigator, this is one of the most useful programmes I have ever attended."
Lindsay Hill, Osler Hoskin & Harcourt, Toronto, Ontario, Canada