Participant Comments - Law Enforcement
"An excellent workshop! I am extremely satisfied with the structure and conduct of the workshop. Both the instructors and the coaches demonstrated a high level of professionalism, creativity and intelligence. The workshop provided an environment that allowed me to develop analytical and critical thinking skills that can be used in all facets of my life. The instructors conducted the workshop in a professional and a cordial atmosphere that encouraged maximum participation. Strongly recommend for senior military officers."
Edmund Dillon, Trinidad and Tobago and Tobago Defence Force, Port of Spain, Trinidad and Tobago
"In Kosovo, we were involved in shuttle mediation between the Kosovo Liberation Army (KLA) and the Serb Army to avoid armed conflict. Techniques of interest based mediation and effective communication as taught in your workshops were very useful. I can unequivocally state that, due to the application of those techniques, lives were saved."
Georges Bordet, the OSCE KVM Refugee Task Force in Albania
"I would recommend this course for everyone. I have more knowledge and confidence when negotiating and mediating."
Mike Munroe, University of Toronto Police Services, Toronto, Ontario, Canada
"Overall, the course was extremely exhilarating. I enjoyed the scenarios and cases and it gave me greater insight on the role of the mediator and co-mediator during the process. The effectiveness of the instructors was because they were extremely dynamic and professional."
Albert Hastings, University of Toronto Police, Toronto, Ontario, Canada
"Very well laid out - professional, well prepared instructors and the content and pace of the course was ideal for learning."
Catherine Nanton, Ontario Police College, Aylmer, Ontario, Canada
"The workshop taught transferable skills that can be utilized in all aspects of life. The instructors were extremely stimulating and receptive."
Albert Hastings, University of Toronto Police, Toronto, Ontario, Canada
"A very interactive educational experience. An excellent process to take and run with."
Michael R. Payne, Royal Canadian Mounted Police, St. John’s, Newfoundland and Labrador, Canada
"This course provided good links between the theory and the practical application. The workshop was very focused, moved quickly and was up beat. I enjoyed the fact that all the material was new to me. The instructors had excellent presentation skills."
Brian Wagner, Ontario Provincial Police, Orillia, Ontario, Canada
"This course was very well structured and organized, with knowledgeable instructors, realistic scenarios and valuable, useful information. I really enjoyed the participant interaction – the group dynamics and variety of backgrounds and experience of participants. All of the instructors were excellent – they were very well prepared, professional, and knowledgeable."
Andy Taylor, Ontario Provincial Police, Orillia, Ontario, Canada
"The information presented was very professional and the interaction through role plays enhanced the learning. Great facilitators and fantastic participants."
Irv Mossman, Royal Canadian Mounted Police, Halifax, Nova Scotia, Canada
