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"This workshop was a very enlightening one, complete with new and old information which will go a long way to effective negotiation."
Elton Gibson, National Insurance Board, Nassau, Bahamas
"Provided new insights and skills. All the 'case studies' were reflective of real-life"
Ancil Grosvenor, National Insurance Office, St. Michael, Barbados
"Presenters were clear, knowledgeable and helpful. Congratulations - I've benefited and learned a lot and it's been fun."
Adeline Wee, Colonial Life Insurance Co.Ltd., Port-of-Spain, Trinidad & Tobago
"This was the best course I have ever taken."
Barbara Grinius, Canadian Security Insurance Company, Sudbury, Ontario, Canada
"This was the most practical, useful course I have ever participated in."
Tracy Bross, Formosa Mutual Insurance Co., Formosa, Ontario, Canada
"Top notch instructors and coaches freely shared their knowledge and experience. I came in with homogenous type mediation experience; different case studies at this workshop helped me to look at issues ‘underneath’ issues. The role plays were challenging and provocative."
Rohit Trivedi, Temple Insurance, Toronto, Ontario, Canada
"The facilitators were excellent communicators. Organized, informed and positive. Very creative, covered a great variety of situations. I would strongly recommend the workshop. The program is tremendous benefit to anyone who interacts with or manages people – and can effectively provide the ability to facilitate efficient and effective results."
Michelle Windley, Compensation Advocacy Services, London, Ontario, Canada
"Very interesting; a real eye opener. I was able to learn so much to add to my existing style. The tools that I can bring back to my job will be very helpful."
Lynn Gleason, Ace I.N.A. Insurance, Toronto, Ontario, Canada
"The facilitators are very professional, have a good sense of humour, and incredible skill in keeping things on track. The information and experience I have gathered should be useful at home and at work. The course is very professional in every way."
Diana Ratcliffe, Manulife, Toronto, Ontario, Canada
"I loved it. It gave me a superb overview of ADR and helped me understand negotiation and mediation on a deeper level. Instructors were excellent."
Jasmine Dhillon, Royal & Sun Alliance, Paddington, NSW, Australia
"I came to this workshop with the confidence that my negotiating skills were good, but this is the best experience – in terms of education about the negotiating process – that I’ve ever been exposed to."
Gary Baird, Unifund Insurance Co., St. John’s, Newfoundland and Labrador, Canada