Participant Comments - Health Care
"Stimulating. Very relevant to my profession. Instructors all very enthusiastic and knowledgeable and very capable."
Sheryl Moran, Northumberland Health Care Corp., Cobourg, Canada
"An extremely well organized, focused workshop. I will highly recommend to others."
Myrna Mercer, York Central Hospital, Richmond Hill, Canada
"The material provided was great! Very well organized. Each of the instructors was great!"
Linda K. Hambling, Canadian Mental Health, St. Catharines, Canada
"The workshop provided each participant with an opportunity to role play in negotiation and mediation scenarios; role plays allowed participants freedom to express ideas and behave in various ways without consequences. ADR theory well balanced with practice. The venue was very good and the facilities were excellent. Excellent instructors."
Shay Torsney, Medical Manpower Managers Forum, Ireland
"Practical application of theory and models through exercises, role plays and examples. Very sound, proven model of negotiation and mediation tempered by variable human factors."
Martin Buckley, St. James Hospital, Dublin, Ireland
"The instructors were pleasant, approachable, resourceful, humourous and well informed. The format was understandable, logical and creative. I have truly enjoyed my experience and will highly recommend it."
Duncan Scott, Institute of Psychotherapy, Kingston, Canada
"The material provided was great! Very well organized. Each of the instructors was great!"
Linda K. Hambling, Canadian Mental Health, St. Catharines, Canada
"I learned important skills that will be of great practical value in the workplace and otherwise. Excellent! Lots of fun! The diversity of participants made the workshop even more valuable!"
Anita Kampen, Bethania Personal Care Home, Winnipeg, Canada
"This is an excellent course overall. The knowledge acquired is useful (1) for personal enrichment (2) for use in day-to-day life and (3) in the workplace."
Rama Bhat, York Central Hospital, Richmond Hill, Canada
"The facilitators were excellent - professional and friendly, supportive and challenging - informed & knowledgeable. Top notch."
Patricia Rose, Provincial Psychological Services (NLD), Mount Pearl, Canada
"An excellent balance of the information and opportunity to practice using the information. Very successful, positive combination of substance and process - Well done!"
Denise Squire, Brant District Health Council, Brantford, Canada
"Well organized, very interesting, excellent presenters, content very useful."
Louise Howcroft, St. Michael's Hospital - Trauma NMS program, Toronto, Canada
"Best course I've ever attended."
Rosemarie Peikes, The Michener Institute For Applied Health, Toronto, Canada
"I have never before taken a course that challenged me so wonderfully and completely both personally and professionally! There was so much to learn in terms of techniques, skills and strategies. It was fabulous and I learned so much!"
Gail M. Carroll, St. John's Nursing Home Board, St. John's, Canada
"The best use of my time ever! Your course kept the adrenaline flowing."
Elaine Givertz, St. Joseph’s Health Centre, Toronto, Canada
"This is the best organized, most efficiently managed educational experience I have had in years. Excellent value for the money."
Des Colohan, Queen Elizabeth Hospital, Charlottetown, Canada
"I make a living in industrial relations and I appreciated the good practical advice and the down-to-earth presentation methods. A lot was packed into 4 days."
Eleanor Dunn, The Riverside Hospital of Ottawa, Ottawa, Canada
"Well designed, logically sequenced. The workshop is well organized with excellent approachable instructors. People with extensive experience in other fields enriched the training and the dynamics. Great course - well done."
David Crockett, London Health Sciences Centre, St. Joseph’s Health Centre, London, Canada
"ADR allows for greater and better creative problem solving which may benefit all parties. Challenging. More than just an intellectual exercise. A real skills enhancement."
John Van Beek, Occupational Health Clinics for Ontario Workers, Toronto, Canada
"The facilitators were excellent - professional and friendly, supportive and challenging - informed & knowledgeable. Top notch."
Patricia Rose, Provincial Psychological Services, Mount Pearl, NL, Canada
"Excellent balance of theory, action and feedback."
Brendan Soye, Grand River Hospital, Windsor, Canada
"The material is presented in a way that really stays with you. Excellent! Consistent, confident facilitators who have lots of integrity and enthusiasm. The instructors were very personable and approachable. Excellent knowledge base, confident command of the material. Effective use of humour and sharing of personal experiences. Not something you want to forget about!"
Elizabeth Dill, The Hospital for Sick Children, Toronto, Canada
"Instructors did a great job! Very useful and interesting."
Ricki Grushcow, Ministry of Health (Ontario), Toronto, Canada
