Participant Comments - Banking
"Methodology, content, facilitators were excellent! Material will be an excellent resource in every facet of life."
Sylvia Carey, Central Bank of the Bahamas, Nassau, Bahamas
"Excellent! There haven’t been many programs I’ve attended where I have been given as much practical learning as I have in this one. The practical exercises and role plays were superb for improving skill level of the participants. Really great job!"
Misty Dorman, Scotiabank, Port of Spain, Trinidad and Tobago
"Though taking such active participation in a workshop is out of character for me, the nature of this workshop is so interactive that I was forced to be very active. To my surprise, I thoroughly enjoyed it. I have learned some of the essential tools to effect a successful negotiation and mediation. The instructors had great ability to project and to elicit feedback. They were knowledgeable and experienced."
Joanne Dasent, Central Bank, Port of Spain, Trinidad and Tobago
"Excellent! Very practical – focused real life situations."
Kathy Ann Hogan, Central Bank of Trinidad and Tobago & Tobago, Port of Spain, Trinidad and Tobago
"The material was well prepared and presented in an interesting, informal but informative way."
Carlson Gough, Caribbean Development Bank, Wildey, Barbados
"Overall presentation was excellent. Both instructors were very effective and were able to respond well to the needs of the group."
Diana Wilson, Caribbean Development Bank, Bridgetown, Barbados
"Well organized, very informative and educational, of immense value to me."
Jacqueline Caesar, Public Workers' Co-operative Credit Union ltd.,St. Michael, Barbados
"I have learned techniques regarding negotiations and mediations, interactive listening etc. The whole process of negotiation is now very simple, just as long as I follow the 7 elements of negotiation taught by The Stitt Feld Handy Group"
Andrea Scott, Bank of Nova Scotia, Kingston, Jamaica
"I believe that managers in all functional areas should attend ADR courses. This course content can be applied to all aspects of one's life."
Candace Payne, Banks Holdings Ltd., St. Michael, Barbados
"The workshop was well organized, interesting, educational and entertaining."
Adrian Debique, Caribbean Development Bank, St. Michael, Barbados
"I learnt more in the workshop on ADR than any workshop. It is interesting, inviting, and fun. Role plays were very effective and helpful. Hope to put what I have learnt to good use in both my job and the community/family."
Hazel Highland, Caribbean Financial Services Corp., Christ Church, Barbados
"The workshop was well though-out and organized, especially the specific cases which were useful in reinforcing or emphasizing certain important issues in ADR."
Derek Patience, Scotia Bank Trinidad & Tobago Ltd., Port-of-Spain, Trinidad & Tobago
