Our Conflict Management Training

Discover the fast, cost-effective and reliable process for resolving disputes, without sacrificing relationships.

During the ADR Workshop, you will master a proven process to
negotiate agreements and resolve conflicts … allowing you to:

  • Reduce lost time and unnecessary stress by resolving conflicts quickly;
  • Skillfully handle difficult people and tricky situations;
  • Uncover powerful information to help you identify win-win solutions;
  • Build your confidence in any negotiation or mediation situation;
  • Manage your and others’ emotions with ease and grace;
  • Protect and strengthen key relationships with suppliers, customers,
  • the government, employees and other stakeholders;
  • Appreciate and respect others’ perspectives; and
  • Avoid costly and unnecessary lawsuits and work delays.During the ADR Workshop, you will master a proven process to
  • negotiate agreements and resolve conflicts … allowing you to:
  • Reduce lost time and unnecessary stress by resolving conflicts quickly;
  • Skillfully handle difficult people and tricky situations;
  • Uncover powerful information to help you identify win-win solutions;
  • Build your confidence in any negotiation or mediation situation;
  • Manage your and others’ emotions with ease and grace;
  • Protect and strengthen key relationships with suppliers, customers,
  • the government, employees and other stakeholders;
  • Appreciate and respect others’ perspectives; and
  • Avoid costly and unnecessary lawsuits and work delays.

What is ADR?
Accreditations
ADR in the News
Negotiation tip of the month

University of Windsor Certificate of Achievement

Experience has taught us that the best way for people to develop negotiation, mediation and communication skills is through practice and interactive exercises, rather than lectures.  Our workshops in Bermuda involve a combination of real case studies, thought-provoking discussions, group exercises, lectures, demonstrations, and videos. Our training is focused, practical and immediately applicable.  At the end of each Alternative Dispute Resolution (ADR) workshop, you will leave with a binder of reference materials, a Certificate from the University of Windsor Law School (located in Ontario, Canada), and a host of new skills.


Under the guidance of our leading international negotiation and mediation trainers, you will hone your skills in an environment that offers the opportunity for intensive practice and self-analysis.

 
"Without hesitation, I would recommend the ADR workshop to family, friends and business associates."
Dr. Danette Ming, Chief Immigration Officer, Department of Immigration, Bermuda
 

Our Faculty

Members of the Stitt Feld Handy Group are mediators, negotiation consultants, facilitators and trainers who offer training in the Caribbean, Canada, the United States, Europe, Asia, Middle East, Africa, and Australia.  We have trained over 30,000 people worldwide. Many members of the Stitt Feld Handy Group studied negotiation and mediation at Harvard.  Learn more about our trainers.

Who should attend?

The Alternative Dispute Resolution (ADR) courses are designed for people who negotiate and deal with disputes, either their own or those of others. Managers, HR professionals, government employees, businesspeople, consultants, team leaders, educators, health care professionals, lawyers, accountants, union and management representatives, people who resolve employee issues or complaints, people who want to be professional mediators, and others who negotiate or deal with conflict can all benefit from attending. Please visit our participant experiences page to read about how our training has benefited others.

 

ADR (negotiation and mediation) Programme

Alternative Dispute Resolution (4 days)

  • USD $2,100

At the 4-day ADR Workshop you will learn how to use Principled Negotiation, developed at Harvard, and learn how to mediate disputes and manage work conflicts.  You will develop the practical skills and techniques you need to resolve disputes effectively and with confidence.  This interactive workshop will give you the tools to manage conflict constructively, save time, reduce costs and preserve valuable relationships.  Read on...

There are currently no dates scheduled for this workshop. Please contact us to learn more about upcoming dates and locations.

Advanced Alternative Dispute Resolution (4 days)

  • USD $2,425

The 4-day Advanced ADR Workshop builds on the skills you acquired in the ADR Workshop, and is designed for those who want to improve thier dispute resolutions skills, become mediators professionally or mediate within their organisation. Each case study is supervised by an experienced mediation coach allowing for personal feedback. Read on...

There are currently no dates scheduled for this workshop. Please contact us to learn more about upcoming dates and locations.

Discounts

  • A 15% discount will apply if 5 or more people register from the same organisation, during the same calendar year.
  • A $150 USD discount applies if you register for both the ADR and Advanced ADR Workshops at the same time.  If there is no Advanced ADR Workshop held in Bermuda, please visit our registration page to find the Advanced ADR workshops nearest you.

 

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