Alternative Dispute Resolution Training

The Stitt Feld Handy Group is an Alternative Dispute Resolution firm specializing in professional development training and dispute resolution services.

Training Topics for Bermuda Workshops

The Stitt Feld Handy Group conducts four-day workshops on alternative dispute resolution (negotiation and mediation skills), three-day workshops on dealing with difficult people, three-day workshops on negotiation, one-day workshops on winning over irate customers and online courses on negotiation and difficult conversations. All of our multi day and online public courses are conducted in joint venture with the University of Windsor Law School and participants receive a University Certificate upon completion.  We use an interactive approach, as participants learn by doing rather than by listening to lectures.  We strive to give our workshop participants the skills and confidence to put their learning into practice and succeed.

We have trained over 30,000 people in mediation, negotiation and communication skills.  Our workshops are conducted in North America, Europe, Africa, Australia, and Asia.

Upon completion of our public workshops, participants earn a Certificate from the University of Windsor, Faculty of Law (Canada).


Our Workshop offering in Hamilton, Bermuda

We also design and conduct customised workshops for clients in both the private and public sectors.  We work closely with our clients to develop a curriculum that works for them.  We offer a broad range of customised professional development programmes, including negotiation, mediation, and dealing with difficult people.

The members of the Stitt Feld Handy Group are alternative dispute resolution trainers, mediators, arbitrators, and negotiation consultants.

"The ADR workshop was excellent and met my expectations. I now feel better equipped to cope with difficult situations."
Susan Darrell, formerly at PricewaterhouseCoopers, Hamilton, Bermuda

ADR Services

We offer a variety of conflict resolution services, including mediation, arbitration, negotiation consultation, and ADR system design. Our associates are Canadian based mediators, negotiators and trainers.

Online Training:

Negotiation Course
Take a free demonstration and course tour.

Online Negotiation Course


Difficult Conversations Course
Try a free demonstration.

Difficult conversations course


Test your Skills:
Try our negotiation and mediation web dramas and see how you do.

online negotiation and mediation games


News and Articles:

Aboriginal organizations seeking funding from third party sources can take a page from the negotiator’s book to get better results. Many aboriginal groups negotiate funding arrangements with a variety of third party sources (“Funders”) such as the federal and provincial governments, companies negotiating impact benefit agreements and other interested organizations. Funding arrangements relate to all [...]


Public and private entities worldwide are increasingly using conflict management and dispute resolution procedures as a standard way of handling a wide variety of costly and disruptive conflicts, from legal or quasi-legal cases to workplace struggles to simple product and service complaints. Practical guidelines for designing and redesigning dispute resolution systems are increasingly necessary if [...]


Ideas and Opinions:

Adventures in moving
Having just moved from Toronto to Oregon, it was a very interesting series of negotiations to get us there in one piece.


Online Dispute Resolution coming
Last week I attended an online dispute resolution (ODR) conference in Victoria BC. One thing that was clear coming out of the conference is that ODR is coming.